Operations Assistant Manager, Marriott Bonvoy

Marriott Bonvoy

Location:
Philippines, Manila

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

Save Job

Apply Position

Job Description:

Operations Assistant Manager position at Sheraton Manila Bay, responsible for cashier operations, guest check-ins, room assignments, staff supervision, and ensuring quality service standards in a hotel environment.

Job Responsibility:

Complete designated cashier and closing reports
Review shift logs/daily memo books and document pertinent information
Contact appropriate departments to resolve guest calls, requests, or problems
Process all guest check-ins by confirming reservations, verifying guest identity, requesting payment, assigning rooms, and issuing room keys
Sell rooms to guests without reservations
Ensure rates match market codes and document exceptions
Scan and charge checks from outlets to rooms
Assist management in training, evaluating, counseling, disciplining, motivating and coaching employees
Serve as role model and first point of contact for Guarantee of Fair Treatment/Open Door Policy
Report accidents, injuries, and unsafe work conditions
Complete safety training and certifications
Follow all company policies and procedures
Welcome and acknowledge all guests according to company standards
Anticipate and address guests' service needs
Assist individuals with disabilities
Develop and maintain positive working relationships
Ensure adherence to quality expectations and standards

Requirements:

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience

Additional Information:

Job Posted:
November 17, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.

Operations Assistant Manager