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Operations And Support Coordinator, University Financial Services

United States, Denver Employment contract 23.00 - 25.00 USD / Hour · Job Posted May 29, 2026
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Job Description

As an Operations and Support Coordinator, you must be passionate about customer service, problem- solving and have an expertise in a variety of UFS functions.

Job Responsibility

  • First point of customer contact for inquiries regarding Travel and Expense, Timekeeping, Accounts Payable, Contracts, Procurement and Payroll
  • Research solutions for customers when a standard process or procedure will not satisfy their needs
  • Ensure that customer inquiries are resolved in a timely manner
  • Work with highly confidential information and maintain confidentiality
  • Build and maintain strong relationships across campus by providing high level service
  • Thoroughly document conversations as they occur and escalate calls as necessary
  • Identify issues with administrative processes that create challenges for our customers and play an active role in implementing solutions
  • Seek out and take advantage of opportunities for professional development

Requirements

  • 2-3 years of customer service experience or phone support experience
  • High School Diploma or GED
  • Understanding of higher education environment
  • High aptitude for multiple technologies and change
  • Can professionally communicate effectively with a diverse community

Nice to have

  • Bachelor's degree
  • Fluent in Spanish and English
  • Experience using Concur
  • Experience using Kronos
  • Experience using Banner
  • Experience using Fresh Desk

What we offer

  • Medical
  • Dental
  • Retirement
  • Paid time off
  • Tuition benefit
  • ECO pass

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