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Zentique is a furniture wholesale business focused on delivering quality products to our customers. We pride ourselves on excellent service, efficient operations, and a collaborative work environment. We’re looking for an organized, proactive, and driven individual to join our team and help manage day-to-day operations, sales, and customer experience. The Operations and Sales Coordinator will play a key role in supporting the daily functions of the business. You’ll be involved in everything from processing and fulfilling orders to sales support, inventory management, and updating our website. We are looking for someone versatile, dependable, and eager to take on a wide range of tasks.
Job Responsibility:
Process and fulfill customer orders accurately and efficiently
Coordinate shipping and logistics with suppliers and customers
Manage and update inventory across systems
Support sales efforts, including communicating with customers and managing inquiries
Assist with editing and updating our website (Shopify) – products, descriptions, images, etc.
Handle customer service needs via email, phone, and other platforms
Create and maintain spreadsheets and reports to track sales, inventory, and fulfillment
Assist in identifying and implementing process improvements for operations and customer experience
Other administrative and operational tasks as needed
Requirements:
Bachelor’s degree
1-2 years of relevant work experience preferred
Comfortable with basic tech tools (Google Workspace, Excel, Shopify, etc.)
Authorized to work in the United States of America
Proven ability to multitask and manage time effectively in a fast-paced environment
Strong organizational skills and attention to detail
Proficiency in Microsoft Excel (must be able to create and manage spreadsheets, basic formulas, etc.)
Strong written and verbal communication skills
Self-starter who is comfortable taking initiative and ownership
Comfortable working as part of a team
Nice to have:
Experience with Shopify (or similar e-commerce platforms) preferred
Basic knowledge of website updates and product management (no coding necessary, but a plus if you have it)
Prior experience in operations, sales support, fulfillment, or a similar role is preferred but not required