Operations and Maintenance (O&M) Engineer

• Tier III O&M of Juniper and Cisco routers include extensive troubleshooting at the layer 2 and layer 3 level and implementation of routing changes
• Troubleshooting network issues related to connectivity, latency, asymmetric routing
• Implementation of routing and troubleshooting issues related to the following protocols: OSPF, BGP, MPLS, VRF’s, VPN’s
• Support technical exchange meetings to help resolve other ISP and application owner issues
• Support problem management to conduct root cause analysis of recurring issues
• Provide day-to-day Operations and Maintenance (O&M) support for incident management events and outages
• Collaborate with IT staff on projects and initiatives
• Work with corresponding technical support teams as required to resolve network traffic concerns
• Utilize monitoring tools and log collectors to provide in-dept analysis of traffic anomalies and issues
• Candidate will be on call after hours on a rotational basis

• Tier III O&M Network Engineer to support the customer's various wide area networks (WANs) and local area networks (LANs)
• This position will provide routing to an enterprise level infrastructure across multiple classifications and act as subject matter experts in routing technologies across multiple vendors
• TS/SCI w/ Poly
• Candidate must have 16 years of experience that can be a combination of work history and education. This equates to a Doctorate and 8 years, master’s and 10 years, bachelor’s and 12 years, associates and 14 years or HS diploma and 16 years.
• Must be compliant with DoD 8140 Information Assurance Technical (IAT) Level 2.
• Experience with configuring and troubleshooting Juniper and Cisco routers and switches.
• Experience with protocols such as OSPF, BGP, VPN’s, VRF’s, MPLS.
• Understanding of routing, switching, Internet Protocol (IP) subnet, Network Address Translation (NAT) and security technologies.
• Demonstrated ability to engineer and modify rulesets to allow connectivity for new customer requirements.
• Demonstrated ability to read, understand, and develop schematic diagrams, technical manuals, and documentation such that the supported equipment and software can be maintained with minimal training.
• Working knowledge of Service Now or similar IT Service Management (ITSM) products.
• Superior verbal and written communication skills.
• Intermediate-level knowledge of MS Office products Word, Excel, PowerPoint, and Visio.
• This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

Experience with Palo Alto, Cisco Adaptive Security Appliance (ASA), and Forcepoint firewall equipment and applications

• Family Medical, Dental (w/ adult orthodontia) and Vision coverage
• Pet Discount Program
• PTO (Paid Time Off)
• Maternity/ Paternity Leave
• Supplemental Military Leave Pay
• 11 Paid Holidays
• 401(k) plan with 6% Company Contribution
• Generous Professional Development Program
• 100% Employer paid Short- and Long-Term Disability
• 100% Employer paid Life Insurance
• Supplemental Whole Life Insurance
• Lucrative Referral Bonus Program
• Annual Allowance for ANS Swag
• Potential for Paid Overtime
• Flexible Work Schedules