CrawlJobs Logo

Operations and Improvement Principal Consultant - Process Optimisation in Financial Services

United Kingdom, London · Job Posted April 05, 2026
Apply Position
Job Link Share

Job Description

Are you keen to work to build improvement capability and operations excellence? If so, this Operations and Improvement consultancy role could be for you! We are actively looking to recruit people at the Principal Consultant level. In the UK we work across all industries and sectors. This role will primarily be focussed on our Financial Services Sector, specifically our Banking and Wealth and Asset Management Portfolio of clients. Our primary areas of focus are: Operational effectiveness and efficiency through Lean and Six Sigma techniques; Process optimisation; Service design; Change and implementation management; Training development and delivery.

Job Responsibility

  • Facilitating workshops, providing compelling, evidence-based insights and helping to manage complex and senior stakeholders
  • Working together with our clients to bring energy, direction and expertise in helping to solve the most difficult operational and supply chain challenges

Requirements

  • Core experience of delivering operational improvement across front, middle and back office service areas
  • Proven experience of leading assignments and teams
  • Core experience of working and delivering similar projects ideally within the Financial Services sector
  • A track record of realising business benefits and outcomes
  • Experience deploying advanced techniques such as digital technologies, cost improvement, and change management
  • The ability to demonstrate leadership skills in large and diverse project teams
  • Confidence to work across multiple levels of an organisation, with the ability to influence senior stakeholders and navigate challenging discussions
  • An aptitude for delivering creative as well as innovative solutions
  • Prior consulting experience with a large consultancy firm or internal consultancy function would be highly desirable
  • Lean Black Belt certified desirable

Nice to have

  • An interest in developing new business
  • Excellent interpersonal and team working skills
  • a natural integrator, comfortable navigating across system finance, service design, governance, capacity and workforce modelling and operational excellence
  • A drive for personal and professional progression

What we offer

  • Health and lifestyle perks accompanying private healthcare
  • 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days
  • Generous company pension scheme
  • Opportunity to get involved with community and charity-based initiatives
  • Annual performance-based bonus
  • PA share ownership
  • Tax efficient benefits (cycle to work, give as you earn)

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Operations and Improvement Principal Consultant - Process Optimisation in Financial Services

8 matching positions

Principal Consultant

Principal Consultant role in Financial Services consulting team focusing on Weal...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
paconsulting.com Logo
PA Consulting
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong management consulting background
  • Extensive experience and proven track record in delivering transformation across Wealth, Asset Management and/or Life & Pensions firms
  • Strong experience in at least two of the following areas: Managing large scale / complex transformation projects and programmes across core business functions such as front-office, distribution and operations
  • Product and proposition development
  • Operating model design and implementation
  • Operational improvement and cost reduction
  • Technology vendor selection and implementation
  • Business process outsourcing across the full lifecycle, including business cases and implementation
  • Strong analytical and problem-solving skills, with the ability to develop creative solutions
  • Excellent communication and stakeholder management skills
Job Responsibility
Job Responsibility
  • Lead and deliver large-scale / complex transformation programmes within Wealth, Asset Management, and/or Life & Pensions sectors
  • Collaborate with a high-performing team to create and implement innovative solutions
  • Develop new business opportunities and contribute to the growth of our practice
  • Engage with senior stakeholders to understand their strategic objectives and provide expert advice
  • Stay ahead of industry trends and continuously develop your own expertise
  • Work across a variety of transformation-focused engagements, from taking new products and propositions to market, optimising operating models and technology platforms, and leveraging data to create impactful solutions
What we offer
What we offer
  • Private healthcare
  • 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days
  • Generous company pension scheme
  • Opportunity to get involved with community and charity-based initiatives
  • Annual performance-based bonus
  • Tax efficient benefits (cycle to work, give as you earn)
  • Fulltime
Read More
Arrow Right

Data & Records Business Partner AVP

Step into the role of Data & Records Business Partner AVP at Barclays, where you...
Location
Location
India , Noida
Salary
Salary:
Not provided
barclays.co.uk Logo
Barclays
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Maintain compliance with Group Data & Record Management Standards (GDMS) by setting the agenda and driving the BU/Fn Data Council effectively as per the GDMS, covering various aspect of Data & Record Management
  • Drive the Critical Data Element (CDE) Identification owing to functional changes in the concerned system applications and database, addition of new In Scope report, downstream request or any other self identified event
  • Build & Maintain Data Lineages reflecting end to end data flow right from the data originating source system till Output report while capturing in between data stores, applications, EUDAs and any Manual Hands In accordingly
  • Drive the DQ Control identification & mapping for respective CDEs for ensuring Completeness, Accuracy & Timeliness of the data
  • DQ Issue management through Active tracking and remediation of data quality issues, DQ metrics etc
  • Drive domain's authoritative data sources, lineage, metadata, scope validation, record management and attestation activities on behalf of Data Domain owner
  • Ensuring Compliance for MI Reporting as per the Risk Reporting Standard (RRS) and Non Financial Regulatory Reporting Standard (NFRR) where applicable
  • Support delivery of tactical and strategic solution in collaboration with Technology Transformation team, Technology and Controls Business Partner teams
  • Drive a culture of continuous improvement and identify automation opportunities
  • Driving a consistent approach for Reporting and management of Data & Records across the business in BaU and due to any impacts arising from changes to RRS / GDMS relevant policies and standards
Job Responsibility
Job Responsibility
  • Provide first-class support by conducting in-depth due diligence, ensuring compliance with regulatory requirements, and safeguarding our clients and organization with expertise and care
  • Partnership with the local business unit to ensure successful implementation of data & records governance frameworks as appropriate to the needs of the business unit
  • Provision of guidance and support on records classification, retention, storage, retrieval and disposal to business units
  • Monitoring local data quality and records metrics and identify areas for improvement
  • Identification of opportunities for data improvement and optimisation
  • Partnership with the relevant business unit to support their data priorities and ensure appropriate decisions related to data & records are embedded in their BAU decision making and change programs
What we offer
What we offer
  • Wellness rooms
  • Gyms
  • Mental health support
  • Welcoming and inclusive culture
  • Collaborative Areas
  • Socialising
  • Sports
  • Community events
  • Volunteering
  • Fulltime
Read More
Arrow Right

Director, Senior Product Head (Payments, FX and Liquidity)

In a role in Product Development & Management, you'll oversee our entire product...
Location
Location
United States , New York
Salary
Salary:
225000.00 - 300000.00 USD / Year
barclays.co.uk Logo
Barclays
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • An experienced leader within the Payments, FX and Liquidity Product Office
  • Responsible for overseeing product simplification, planning, delivery and execution of our strategic initiatives
  • Support the development of the Payments, FX and Liquidity product strategy, ensuring Global alignment with Regional relevance
  • Collaborate with cross-functional teams including sales, technology, operations, risk and compliance to ensure cohesive product delivery, and establish strong relationships with key stakeholders globally
  • Oversee and track the financial performance of Strategic Investment initiatives across Payments, FX and Liquidity, including delivery scenario analysis
  • Ensuring all Audit and regulatory commitments are met to the highest standard, with appropriate product level Governance and Control
  • Develop and maintain internal and external stakeholder relationships, including Corporate and Investment Bank ExFo, third party suppliers and key product clients
  • Build and lead a high-performing global team, fostering culture of excellence, continuous improvement, and professional growth to achieve strategic objectives and deliver exceptional customer service
  • Define Product Strategy: Accountable for defining a product strategy that aligns with business vision, managing capabilities, balancing short-term with long-term goals, ensuring that products meet market demands and drive growth
  • Cross functional alignment: Leadership of cross functional relationships, working with various cross-functional teams to ensure alignment of product strategy and goals
Job Responsibility
Job Responsibility
  • Define Product Strategy: Accountable for defining a product strategy that aligns with business vision, managing capabilities, balancing short-term with long-term goals, ensuring that products meet market demands and drive growth
  • Cross functional alignment: Leadership of cross functional relationships, working with various cross-functional teams to ensure alignment of product strategy and goals
  • Risk and Control: Accountable for overseeing product risk management, including identification of potential risks, development of strategies to mitigate those risks, and maintenance of alignment between the product management and control functions
  • Product Development Lifecycle: Own product development lifecycle, from concept to launch, ensuring efficient processes, on-time delivery, and alignment with E2E customer expectations and experience. – working with product owners to drive change objectives
  • Deliver Product Goals and Performance: Deliver clear objectives and key outcomes to steer the product vision and ensure alignment with company’s business goals, financial targets, and strategic vision, driving long-term business success
  • Data driven decisions: Monitor product performance through data-driven analysis and insights, regularly assessing progress against objectives and adjusting the strategies as needed to optimise outcomes and maximise value for both business and customer
  • Customer-Centric Focus: Drive a customer -first approach across the product vision, ensuring customer insights, feedback, behaviours, and pain points are at the core of the product strategy and decision-making process
  • Business and financial acumen: Understanding pricing models, costs structures, and ROI to make financially grounded decisions regarding product development
What we offer
What we offer
  • Hybrid working
  • Wellness center equipped with modern amenities, including fitness centres offering a variety of classes and services
  • Health center provides a range of services, including primary and urgent care, wellness exams, health coaching, and vaccinations
  • Office features a variety of sophisticated dining options, including a colleague restaurant and a private executive dining room
  • Fulltime
Read More
Arrow Right

Vice president – data & records business partner

Step into the role of a Vice President-Data and Records Business Partner to enab...
Location
Location
India , Noida
Salary
Salary:
Not provided
barclays.co.uk Logo
Barclays
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in data management, governance including records management and ability to review business processes from data lens and identify critical upstream and downstream components especially in financial services organization
  • Strong understanding of data governance, data quality & controls, data lineage and reference data/metadata management including relevant policies and frameworks
  • Ability to analyze, interpret and work robustly with stakeholders to identify data quality issues and develop proposed solutions and managing stakeholders across geographies & cultures, including presenting to senior leaders, supporting and providing robust challenge where appropriate
  • Excellent problem-solving skill sets, think strategically and convey an understanding of big picture to senior management
  • A clear understanding of the elements of an effective control environment, enterprise risk management framework, operational risk or other principal risk frameworks, including understanding of second and third line functions and impact across people, process and technology
  • Strong understanding and practical exposure to application of BCBS 239 principles and related frameworks
  • Commercially astute, demonstrates a consultative, yet pragmatic approach with integrity to solving issues, focusing on areas of significance and value to the business
Job Responsibility
Job Responsibility
  • Partnership with the local business unit to ensure successful implementation of data & records governance frameworks as appropriate to the needs of the business unit
  • Provision of guidance and support on records classification, retention, storage, retrieval and disposal to business units
  • Monitoring local data quality and records metrics and identify areas for improvement
  • Identification of opportunities for data improvement and optimisation
  • Partnership with the relevant business unit to support their data priorities and ensure appropriate decisions related to data & records are embedded in their BAU decision making and change programs
What we offer
What we offer
  • Wellness rooms
  • Gyms
  • Mental health support
  • Modern workspaces
  • Collaborative areas
  • State-of-the-art meeting rooms
  • On-site cafeterias
  • Fitness centers
  • Tech-equipped workstations
Read More
Arrow Right

Vice President – Data & Records Business Partner

Step into the role of a Vice President-Data and Records Business Partner to enab...
Location
Location
India , Noida
Salary
Salary:
Not provided
barclays.co.uk Logo
Barclays
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in data management, governance including records management and ability to review business processes from data lens and identify critical upstream and downstream components especially in financial services organization
  • Strong understanding of data governance, data quality & controls, data lineage and reference data/metadata management including relevant policies and frameworks
  • Ability to analyze, interpret and work robustly with stakeholders to identify data quality issues and develop proposed solutions and managing stakeholders across geographies & cultures, including presenting to senior leaders, supporting and providing robust challenge where appropriate
  • Excellent problem-solving skill sets, think strategically and convey an understanding of big picture to senior management
  • A clear understanding of the elements of an effective control environment, enterprise risk management framework, operational risk or other principal risk frameworks, including understanding of second and third line functions and impact across people, process and technology
  • Strong understanding and practical exposure to application of BCBS 239 principles and related frameworks
  • Commercially astute, demonstrates a consultative, yet pragmatic approach with integrity to solving issues, focusing on areas of significance and value to the business
Job Responsibility
Job Responsibility
  • Partnership with the local business unit to ensure successful implementation of data & records governance frameworks as appropriate to the needs of the business unit
  • Provision of guidance and support on records classification, retention, storage, retrieval and disposal to business units
  • Monitoring local data quality and records metrics and identify areas for improvement
  • Identification of opportunities for data improvement and optimisation
  • Partnership with the relevant business unit to support their data priorities and ensure appropriate decisions related to data & records are embedded in their BAU decision making and change programs
What we offer
What we offer
  • Wellness rooms
  • gyms
  • mental health support
  • modern workspaces
  • collaborative areas
  • state-of-the-art meeting rooms
  • on-site cafeterias
  • fitness centers
  • tech-equipped workstations
  • hybrid working
  • Fulltime
Read More
Arrow Right
New

Manager

We are looking for an organized and proactive Manager or Supervisor who will han...
Location
Location
United States , Aiea
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 2 years of experience in office administration, with added value from backgrounds in human resources, healthcare administration, or practice operations
  • Demonstrated ability to develop or manage policies, forms, procedures, documentation, or training materials
  • Strong organizational skills with the ability to handle multiple priorities independently and with a high level of accuracy
  • Clear written and verbal communication skills paired with a detail-oriented and service-oriented approach
  • Working knowledge of Google Workspace, including Docs, Sheets, and Drive
  • Experience supporting onboarding, employee documentation, compliance practices, or staff relations is preferred
  • Familiarity with medical or healthcare office workflows, billing processes, scheduling, or patient-facing operations is preferred
  • Previous experience training, mentoring, or supervising team members is preferred
Job Responsibility
Job Responsibility
  • Create and update internal HR documents, operational procedures, employee forms, and standard workflows to support consistency and compliance
  • Help maintain onboarding resources, handbook content, and staff training materials while keeping personnel files and training records accurate and secure
  • Build efficient office processes, track follow-up items, and support scheduling and administrative coordination across daily operations
  • Guide and support front desk team members through coaching, training, and quality oversight to promote excellent service and dependable execution
  • Monitor patient-facing administrative activities to ensure smooth arrival and departure experiences, and step in to assist front or back office coverage when needed
  • Support billing-related tasks such as insurance coordination, payment processing, and workflow improvements that strengthen revenue cycle operations
  • Assist with resolving issues involving payment tools, practice software, and vendor-supported systems to improve reliability and efficiency
  • Prepare reports, maintain business records in Google Workspace, and provide general administrative support including supply and inventory coordination
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • free online training
Read More
Arrow Right
New

Ao3 Administration Officer

Randstad are proud to currently be partnering with a large State Government Depa...
Location
Location
Australia , Brisbane
Salary
Salary:
51.12 AUD / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
July 30, 2026
Flip Icon
Requirements
Requirements
  • Experience working effectively within a collaborative team environment
  • extremely high level of attention to detail and strong critical thinking skills
  • ability to use judgment and problem-solving skills under minimal supervision to manage competing priorities
  • knowledge of ArcGIS or other GIS software is highly regarded
  • analytical skills, the ability to interpret, review, edit, and collate numerical and written system data
  • excellent communication and customer service skills for engaging with stakeholders and the public
  • reliable, adaptable, and capable of managing confidential and sensitive departmental information
  • a current unrestricted 'C' class drivers’ licence
  • practical experience or qualifications in a related field will be favourably regarded
Job Responsibility
Job Responsibility
  • Providing timely and accurate administrative support, including completing internal quality assurance measures and delivering documentation
  • utilising ArcGIS and other systems/applications to produce outputs for aerial and ground jobs, including generating maps and related deliverables
  • monitoring and editing data for accuracy, maintaining electronic and hard-copy records, and raising data issues to ensure data integrity
  • using judgment and problem-solving skills when undertaking allocated tasks and non-routine requests to meet tight timeframes
  • exporting, reviewing, collating, and ordering data reports to be escalated to management for decision-making purposes
  • performing administrative support for treatment or surveillance activities, including generating appointments and bookings
  • providing high-quality customer service by responding to enquiries and accurately recording details on relevant databases
  • supporting the team by providing mentoring and training to new or inexperienced staff
  • participating in user acceptance testing, troubleshooting, and providing feedback for system upgrades
  • participating in the continual improvement of operational processes and identifying procedural inconsistencies
What we offer
What we offer
  • Competitive hourly rate + super
  • Primary Berrinba location, transitioning to excellent hybrid options (up to 2 days working from home or utilising secondary depots across Ipswich, Logan, Moreton Bay, Brisbane, or the Gold Coast) after an initial 3-month training period
  • learn specialist skills and knowledge in GIS mapping software and large-scale government program operations
  • discounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts cinemas and many more
  • a free Employee Assistance Program
  • access to your payslips at the click of a button via our MyRandstad App
  • a weekly pay cycle
  • Fulltime
Read More
Arrow Right
New

Pharmacist - Full Time

We're building a world of health around every individual — shaping a more connec...
Location
Location
United States , Stillwater
Salary
Salary:
60.00 - 73.00 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
September 30, 2026
Flip Icon
Requirements
Requirements
  • Bachelor of Science in Pharmacy or Pharm. D. degree
  • Active Pharmacy License in the state in which you are employed
  • Not on the DEA Excluded Parties List
  • Immunization Certification through an accredited organization (e.g., APhA)
  • No pending felony charges or convictions for criminal offenses involving controlled substances
Job Responsibility
Job Responsibility
  • Supporting the Pharmacy Manager in leading and directing Pharmacy Technician Support Staff
  • Accountable for supporting the management, oversight and operation of all aspects within your pharmacy including Patient Safety
  • Pharmacy Professional Practice
  • Regulatory Requirements
  • Quality Assurance
  • Customer Service
  • Personnel Management
  • Inventory Management
  • Financial Profitability
  • Loss Prevention
What we offer
What we offer
  • Medical, dental, and vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range
  • Fulltime
Read More
Arrow Right