Operations and Events Manager Job at Sisters of Mercy of the Americas, Inc.

Job Description

The Operations and Events Manager plays a leadership role in advancing CMHE’s mission, supporting the Mercy Higher Education Covenant, and strengthening the network among the Mercy colleges/universities in the United States. The Operations and Events Manager oversees the administrative operations of the Conference, leads the planning and execution of events, and manages CMHE’s communications including website content.

Job Responsibility

Plan and coordinate mission assessment peer review processes and site visits (mission self-study, mid-point reviews, and biennial conversations) including managing correspondence and issuing sponsorship certificate
Oversee the lifecycle of events – from initial concept to post-event analysis – organizing program registrations (including lodging, meals, and billing) while ensuring clear communication with registrants
Serve as the primary point of contact for all event logistics, providing on-site and virtual support to ensure seamless program execution
Manage the sponsorship invoice process by issuing invoices twice per year, tracking collections, providing reminders, and ensuring accurate and timely financial reporting
Lead efforts to promote and enhance existing student programs (e.g., DC Mercy Justice and Mercy at the UN) while identifying and developing new opportunities for student engagement
Assist in editing of CMHE documents ensuring alignment and professionalism of CMHE goals and standards
Manage and maintain CMHE’s directory information for various affinity groups ensuring accuracy and accessibility
Develop and implement strategies to improve external communications including contributing to Mercy Now and maintaining CMHE’s website and the Basecamp resource repository
Continuously evaluate and improve administrative processes, identifying opportunities for greater efficiency and impact
Other duties as assigned by the Executive Director

Requirements

Understanding of Catholic Social Teaching and Catholic Intellectual Tradition in higher education
Appreciation for the Mercy charism and a willingness to engage more deeply in Mercy
Bachelor’s degree required
Master’s degree preferred
Experience in Catholic higher education preferred
Strong technological skills including experience with Microsoft Office Suite, Zoom and other conferencing technology, and cloud-based software
Willingness to continuously evolve technological knowhow as tools emerge
Proficiency with budget management and accounts payable and receivable processing
Five or more years of experience organizing events, retreats, and meetings including working with contracts and insurance
Effective written and oral communication skills
Attention to detail is an essential skill

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Operations and Events Manager

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