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Operations and Events Manager

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Sisters of Mercy of the Americas, Inc.

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Location:
United States

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Operations and Events Manager plays a leadership role in advancing CMHE’s mission, supporting the Mercy Higher Education Covenant, and strengthening the network among the Mercy colleges/universities in the United States. The Operations and Events Manager oversees the administrative operations of the Conference, leads the planning and execution of events, and manages CMHE’s communications including website content.

Job Responsibility:

  • Plan and coordinate mission assessment peer review processes and site visits (mission self-study, mid-point reviews, and biennial conversations) including managing correspondence and issuing sponsorship certificate
  • Oversee the lifecycle of events – from initial concept to post-event analysis – organizing program registrations (including lodging, meals, and billing) while ensuring clear communication with registrants
  • Serve as the primary point of contact for all event logistics, providing on-site and virtual support to ensure seamless program execution
  • Manage the sponsorship invoice process by issuing invoices twice per year, tracking collections, providing reminders, and ensuring accurate and timely financial reporting
  • Lead efforts to promote and enhance existing student programs (e.g., DC Mercy Justice and Mercy at the UN) while identifying and developing new opportunities for student engagement
  • Assist in editing of CMHE documents ensuring alignment and professionalism of CMHE goals and standards
  • Manage and maintain CMHE’s directory information for various affinity groups ensuring accuracy and accessibility
  • Develop and implement strategies to improve external communications including contributing to Mercy Now and maintaining CMHE’s website and the Basecamp resource repository
  • Continuously evaluate and improve administrative processes, identifying opportunities for greater efficiency and impact
  • Other duties as assigned by the Executive Director

Requirements:

  • Understanding of Catholic Social Teaching and Catholic Intellectual Tradition in higher education
  • Appreciation for the Mercy charism and a willingness to engage more deeply in Mercy
  • Bachelor’s degree required
  • Master’s degree preferred
  • Experience in Catholic higher education preferred
  • Strong technological skills including experience with Microsoft Office Suite, Zoom and other conferencing technology, and cloud-based software
  • Willingness to continuously evolve technological knowhow as tools emerge
  • Proficiency with budget management and accounts payable and receivable processing
  • Five or more years of experience organizing events, retreats, and meetings including working with contracts and insurance
  • Effective written and oral communication skills
  • Attention to detail is an essential skill

Additional Information:

Job Posted:
December 12, 2025

Employment Type:
Fulltime
Work Type:
Remote work
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