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Operations and Automation Specialist

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Buffer

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Location:

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

108584.00 - 139952.00 USD / Year
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Job Description:

We are looking for a systems-minded operator and builder to work cross-functionally across Buffer and help improve how communication flows, how decisions are surfaced, owned, and documented, how context is shared, how we approach tooling and IT, and how we adapt as AI transforms how we work.

Job Responsibility:

  • Team-wide communication flow and documentation
  • Information Architecture
  • Tooling
  • People Data
  • Automation and AI adoptions

Requirements:

  • A love of tinkering
  • early adopter of AI and automation tools
  • hands-on examples of building and shipping practical solutions using platforms such as ChatGPT, Claude, Zapier, Make, n8n, Retool, or similar tools
  • technically confident, highly resourceful, and quick to teach yourself new systems
  • experience designing and maintaining company-wide systems in a remote, global environment
  • strong systems thinking mindset and excellent operational judgement
  • experience taking a strategic view of a company’s tool stack, including evaluating new solutions, driving adoption, and retiring redundant tools
  • strong judgment on when to introduce structure and when to preserve autonomy
  • strong data literacy
  • comfortable defining meaningful metrics, building dashboards, and turning data into clear narratives that guide decisions
  • exceptional written and verbal communication skills
  • thrive in an async environment and can create documentation that is concise, structured, accessible, and easy to navigate
  • deep care for people and culture
  • motivated by creating environments where teammates feel clarity, trust, and psychological safety while doing their best work
What we offer:
  • Competitive salary
  • Work remotely
  • 4-Day workweeks
  • Health insurance
  • Home office setup
  • Growth mindset fund
  • New laptop
  • Unlimited free books
  • AI tools stipend
  • Flexible time off
  • Savings plan
  • Profit sharing
  • Family leave
  • Family support fund
  • Working smarter stipend
  • Sabbaticals

Additional Information:

Job Posted:
February 21, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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