Operations Analyst Job at Eucalyptus (London)

Operations Analyst

Eucalyptus

Location:
United Kingdom , London

Category:
Logistics

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

We’re looking for our very own ‘smooth operator’ to contribute to scaling and optimising our fulfilment operations in the UK. Operations can be messy and sometimes a quick-and-dirty solution is the right one. At other times, rigour is rewarded. Ops Analysts are incredibly structured thinkers with relentless focus on understanding the ‘why’, forming testable hypotheses and using data to drive decisions. You synthesise tonnes of info; you build a clear vision; you document your work - in short, you turn chaos into clarity. In operations we continually think about three things: cost, quality, and scale… Do our patients have the highest quality interactions every single day? Do we maintain our high safety standards as we grow? Are there ways to increase our efficiency and reduce costs while not compromising on quality or safety? Your work as Operations Analyst will be a mixture of BAU and project based work to improve the above the area as we scale. You’ll dive deep on a problem, using data to truly understand it, weigh potential solutions and then execute. You’ll build solutions that are ‘good enough’, then iterate.

Job Responsibility:

Support the launch of new treatments, brands, and product lines, ensuring our fulfilment and supply chain operations are ready to scale quickly and maintain high-quality service.
Work cross-functionally to launch our new eCommerce offering, designing fulfilment flows and operational processes that balance speed, cost, and patient experience.
Support pharmacy expansion projects, helping to operationalise new facilities and ensuring alignment between local regulations, systems integration, and supply capabilities.
Design and implement an improved inventory management system to ensure accurate stock levels, reduce waste, and streamline fulfilment across our pharmacy network.
Partner with Tech and Product teams to roll out new systems that enhance visibility, automation, and control across the supply chain and fulfilment lifecycle.
Identify and lead cost improvement projects, using data to uncover inefficiencies in logistics, shipping, and supplier management while maintaining compliance and quality.

Requirements:

3+ years in consulting, technology, venture capital and / or start-up space (particularly in an operational role, and bonus for prior experience working with / for B2C consumer brands)
A degree with a strong quantitative or analytical component - such as business, finance, computer science, engineering, or mathematics
A skilled problem solver: Robust analytical capabilities & attention to detail, with the ability to synthesise findings, draw out insights and execute on recommendations.
Manage many things at once: Strong ability to prioritise, take initiative to manage a project end to end and communicate what’s important to key stakeholders.
Executional powerhouse: Strategy is simple, achieving it through flawless execution is what’s hard. Maintaining momentum will require good judgment and acting quickly within a fast-paced environment.
Empathetic towards patients: You take steps to dig deep into the patient experience, understand where service standards may be lacking, and drive improvements forward.
Team player: We’re a fast-growing team and there will be blurred lines between roles. We will all need to pitch in to get the job done. This includes being ready to help others, motivating the team and prioritising what will move the needle, regardless of task or team.
Strong generalist toolkit: Exceptional written, presentation, and verbal communications skills that can be applied across organisational levels, countries and cultures. Comfortable with numbers and synthesising data into clear insights and opportunities.

What we offer:

Your own stake in the business with our employee options program
Annual development budget plus 3 days of professional development leave
Hybrid setup with 3 days a week in our Old Street office
Private health insurance through Vitality or opt for a monthly wellness allowance
25 days of holiday, enhanced parental leave and work from anywhere 3 weeks out of the year
A vibrant office culture with regular socials, clubs, after-school sport, and seasonal events

Additional Information:

Job Posted:
January 15, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

Eucalyptus - All Job Offers

Job Link Share: