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Beacon Technologies is seeking an Operations Analyst for our client partner. The Operations Specialist is responsible for performing a variety of tasks within the operation's organizational functions of emergency response, pre-construction surveying, project management, and program monitoring. They support these functions within an office, field, or dispatch setting. The various tasks could include data entry, system updating, creation of permit requests, fielding calls from customer and employees, scheduling tasks, interface with company and contracted field employees. The Operations Specialist will have knowledge of commonly used concepts, practices, and procedures within a particular area, works under minimal supervision, relying on experience and judgment to plan and accomplish tasks.
Job Responsibility:
Works across the company functionally to meet internal and external customer needs including scheduling compliance/restoration work, create new work orders, new service applications and demo requests
In an office setting, perform organizational support duties which could include union employee payroll, initiation and receipt of customer and field employee calls, scheduling of field tasks, creation of permit requests, and other administrative tasks
Navigates and utilizes various information and operational systems to input, update, and change customer or system related information
Runs report periodically to ensure timely work completion
Performs a variety of tasks and completes multiple assignments/projects
Requirements:
High School Diploma, HSED or GED
5 + years – Standard computer applications (Word, Excel, PowerPoint, etc.)
5 + years – Identifying and implementing solutions to problems
Nice to have:
1 year experience working in an office setting
1 year experience working in scheduling of field tasks
What we offer:
career advancement opportunities
extensive training
excellent benefits including paying for health and dental premiums for salaried employees