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This role within the Partner Business Solutions team, in Global Network Partnerships (GNS). PBS is a vibrant global team responsible for owning the servicing to Global Network Partnerships. This role will be responsible for over seeing administrative and customer focused programs, principally the over seeing of our Multi-National Accounts price change process for network partner banks. GNS Network partners are obliged to adhere to global discount rates for multi-national merchants. We must update our partners when it is necessary to make changes to the discount rate or payment terms for these merchants.
Job Responsibility:
Support the administration of the Global Multi-National Account price change process
Understand the network policy framework in reference to Multi-National Accounts and broader compliance requirements
Support the internal enquiries we receive into our Price Change queries inbox and assist with resolving internal queries we receive from external partners
Understand Network Partner Bank relationships and collaborate with Partner Managers to drive compliance on key initiatives and programs