Operations Analyst

• Contribute to scaling and optimising our fulfilment operations in the UK
• Support the launch of new treatments, brands, and product lines, ensuring our fulfilment and supply chain operations are ready to scale quickly and maintain high-quality service
• Work cross-functionally to launch our new eCommerce offering, designing fulfilment flows and operational processes that balance speed, cost, and patient experience
• Support pharmacy expansion projects, helping to operationalise new facilities and ensuring alignment between local regulations, systems integration, and supply capabilities
• Design and implement an improved inventory management system to ensure accurate stock levels, reduce waste, and streamline fulfilment across our pharmacy network
• Partner with Tech and Product teams to roll out new systems that enhance visibility, automation, and control across the supply chain and fulfilment lifecycle
• Identify and lead cost improvement projects, using data to uncover inefficiencies in logistics, shipping, and supplier management while maintaining compliance and quality

• 3+ years in consulting, technology, venture capital and / or start-up space (particularly in an operational role, and bonus for prior experience working with / for B2C consumer brands)
• A degree with a strong quantitative or analytical component - such as business, finance, computer science, engineering, or mathematics
• Robust analytical capabilities & attention to detail, with the ability to synthesise findings, draw out insights and execute on recommendations
• Strong ability to prioritise, take initiative to manage a project end to end and communicate what’s important to key stakeholders
• Good judgment and acting quickly within a fast-paced environment
• Empathetic towards patients
• Team player
• Exceptional written, presentation, and verbal communications skills that can be applied across organisational levels, countries and cultures
• Comfortable with numbers and synthesising data into clear insights and opportunities

Prior experience working with / for B2C consumer brands

• Your own stake in the business with our employee options programme
• A monthly wellness allowance, for you to spend on whatever wellness means to you
• A yearly personal development budget and 3 extra days of leave to continuously up-skill yourself
• 25 days holiday + bank holidays with an enhanced parental leave policy
• Work from anywhere policy 3 weeks per year
• Your own MacBook and more