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Operations Agent - Transfers

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TUI

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Location:
Greece , Chania

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Category:
Logistics

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Contract Type:
Not provided

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Salary:

1221.00 EUR / Month
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Job Description:

We are seeking digital experienced and helpful individuals like you to join our diverse team of Operations Agents- Transfers in Chania. You will be responsible for communicating booking updates with our key transfer suppliers and destination teams to ensure a smooth Service Delivery operation.

Job Responsibility:

  • Communicating booking updates with our key transfer suppliers and destination teams to ensure a smooth Service Delivery operation
  • Coordinating change and re-planning during daily operations, for airport and ports and managing last minute bookings and amendments
  • Ability to think quickly to re-plan, accordingly to vehicle availability
  • Deliver information to the service delivery team and suppliers guaranteeing on-time services, whilst optimizing costs and load factor
  • First line of transfer support to the service delivery team
  • Solving daily operational incidents relating to TUI Group package services including excursions and/or transfers to guarantee that our Service Level Agreements are met
  • Guarantee that all information of the operation is collected in a timely and efficient manner for invoicing purposes, in accordance with company standards

Requirements:

  • Right to work in Greece
  • Speak Greek and English
  • Great organizational skills and ability to work in a fast-paced environment
  • High level of attention to detail with the ability to manage multiple tasks and conflicting priorities
  • Can solve problems independently and embrace our digital culture
  • A collaborative and great team player
  • Are flexible to work in a TUI Office, Port or Airport and in a flexible manner (including different shifts Monday-Sunday)
  • Excellent communication skills, both verbal and written, in Greek and in English
What we offer:
  • 1 day off per week
  • Additional, paid annual leave
  • Paid for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons
  • Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub

Additional Information:

Job Posted:
April 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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