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The Operations Administrator serves as support to senior and executive operations leadership, providing high-level administrative and operational support in a fast-paced healthcare environment. This role is responsible for coordinating and prioritizing complex administrative functions, maintaining accurate and confidential records, supporting operational planning and process improvement initiatives, and facilitating effective communication across leaders and departments. The position requires the exercise of independent judgment, discretion, and professionalism while ensuring operational accuracy, efficiency, and continuity across the organization.
Job Responsibility:
Provide comprehensive administrative support to senior and executive operations leaders, including complex calendar management, scheduling, documentation, and internal communications
Coordinate and manage executive-level meetings, including preparation of agendas, materials, logistics, and follow-up actions for meetings such as annual Ambulatory Surgery Center (ASC) Chief Executive Officer (CEO) conference, Quarterly Vice President of Operations (VPO) meetings, and Quarterly Business Reviews
Transcribe, prepare, and maintain accurate executive meeting minutes, including Joint Venture Board and Committee meetings, and other leadership forums required
Handle sensitive, confidential, and time critical information with discretion and sound judgement
Maintain, organize, and manage operational records, reports, contracts, and correspondence in accordance with organizational, regulatory, and accreditation standards, as applicable
Assist with development, maintenance, and continuous improvement of standard operating procedures (SOPs), process documentation, and compliance tracking
Service as a liaison between operations leadership and internal departments, including Finance, Human Resources, IT, and Development
Assists with onboarding coordination, equipment and workspace readiness for existing operational leaders and new members of the operations leadership team
Prepare operational reports, dashboards, analysis, and executive summaries to support leadership decision-making
Support financial, operational, and strategic initiatives related to existing and new health system joint ventures
Identify operational inefficiencies and recommend process improvements to enhance effectiveness, accuracy, and workflow
Coordinate executive travel arrangements, including but not limited to lodging and transportation
Support special projects, cross-functional initiatives, and organizational priorities, as assigned
Performs Other duties as assigned
Requirements:
Associate’s degree or equivalent experience required
Working knowledge of clerical and administrative services as normally demonstrated through at least four years of administrative support experience, including direct senior or C-level executive support
Must have excellent oral, written and interpersonal communication skills to effectively interact with departmental personnel, assist customers with inquiries, schedule meetings and appointments
Must have the ability to organize, prioritize and multi-task workload in a fast-paced environment and maintain a professional manner
Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Nice to have:
Additional education is preferred
2-3 years of experience in healthcare
Experience supporting cross-functional operations teams