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Operations Administrator - 40 Hrs per week (Monday to Friday). We're on the lookout for an Operations Administrator to join our Head Office team and be the heartbeat of our office operations. If you thrive in a busy fast-paced environment, love interacting with the operations wider team, overseeing quality of workmanship and have an eye for detail, this role is tailor-made for you!
Job Responsibility:
Handle customer appeals, dealing with the wider team, customers and third parties
Manage the issuance of Identification cards (ID’s) of new recruits
Monitor quality of team performance, providing feedback, team updates and preparing files and reports on performance
Answer and direct phone calls, emails, and other inquiries, serving as the communication liaison for our office
Working with the various internal systems and updating systems where required
Assist in the preparation of reports, documents, and presentations
Requirements:
Proven experience as an Administrator or in a similar role
Proficient in MS Office (Word, Excel, Outlook) and familiar with basic IT troubleshooting
Excellent organisational and multitasking abilities with strong attention to detail
Strong verbal and written communication skills, essential for effective collaboration
What we offer:
Training and Development: Elevate your skills through ongoing training opportunities, ensuring you stay ahead in your field
Pension Scheme: Plan for the future with our comprehensive pension scheme, providing financial security as you embark on your career journey
Annual Leave: 20 Days per annum plus 10 Bank Holidays
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