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To provide a high-quality administrative function which supports the growth and development of Club products and services.
Job Responsibility:
Processing Invoices including coding invoices appropriately for finance and querying and investigating anomalies along with logging into the system
Process of expense claims, and Credit card Statements
Receive, vet and place orders with goods and service providers, seeking best deals to contain costs. Maintain positive ongoing relationships with key service providers and keeping everyone updated with progress
Make bookings, updating existing bookings and handling call and enquiries
Processing and amending Memberships
General administrative duties
Responding to emails from shared inboxes within the SLA’ set
Participate in shared team functions including post distribution, telephone support and providing reports
Processing Bank transfers and rejections, handling refund requests
Requirements:
Experience in a customer focused environment
Experience in administration or recording of risk assessments or similar documents
Good written & verbal communication skills
Competent with Microsoft packages
Excellent customer facing and interpersonal skills
Able to prioritise time and tasks while meeting agreed deadlines
Friendly and team orientated
Highly organised
What we offer:
28 days annual leave plus bank holidays and holiday purchase scheme
10% pension (5% / 5%)
3 x salary life assurance
an employee assistance programme
free staff membership for discounts on our Club sites and with our retail partners