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Operations Administrator

United Kingdom, North Baddesley 13.03 GBP / Hour · Job Posted June 28, 2026
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Job Description

Operations Administrator | North Baddesley (SO52 9AE) | £13.03 per hour + Free Breakfast + Free Parking | Full-Time | 2–3 Month Temporary Contract. Are you an organised and detail-focused Operations Administrator with experience in e-commerce or customer-focused environments? Do you enjoy working in a fast-paced business where accuracy, teamwork, and excellent service are key? Workshop Recruitment is supporting a rapidly growing business, in the search for an Operations Administrator to join their team on a temporary basis. The successful Operations Administrator will play a vital role in supporting order fulfilment, shipping coordination, and customer service operations, ensuring customers receive an exceptional experience.

Job Responsibility

  • Organise and coordinate bulk shipments
  • Process orders received through the online store
  • Arrange shipping for stock transfers
  • Process customer refunds accurately and efficiently
  • Support the Customer Service team with enquiries via ticketing system
  • Build and maintain strong relationships with customers and suppliers
  • Arrange product returns and exchanges
  • Follow established processes to ensure accuracy and efficiency

Requirements

  • Previous experience within e-commerce or a B2C environment
  • Experience using Excel or Google Sheets
  • Previous operations or administration experience
  • Strong organisational and time management skills
  • Ability to work accurately under pressure and to deadlines
  • Professional, confident, and customer-focused approach
  • Exceptional attention to detail

What we offer

  • Free Breakfast
  • Free Parking

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