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Our client in the financial services industry is seeking a detail-oriented and highly organized Operations Administrator to support daily business operations across client service, account administration, and internal operations functions. This role is ideal for someone who thrives in a fast-paced, compliance-driven environment and enjoys working with data, documentation, and cross-functional teams. The Operations Administrator will help ensure operational accuracy, timely processing, and high-quality service delivery to both internal stakeholders and external clients.
Job Responsibility
Support day-to-day operational workflows across client onboarding, account maintenance, and transaction processing
Maintain and update client and account records with a high level of accuracy and confidentiality
Assist with processing forms, account changes, and service requests in accordance with internal policies and regulatory requirements
Coordinate with client service teams, advisors, and operations staff to resolve inquiries and ensure timely completion of tasks
Review documentation for completeness, accuracy, and compliance with financial regulations and internal standards
Monitor workflow queues and help prioritize and route operational tasks appropriately
Support reporting by collecting, organizing, and entering operational and financial data into internal systems
Assist with audit preparation, compliance tracking, and documentation management
Respond to internal and external inquiries regarding account status, processes, or documentation requirements
Provide general administrative and operational support to leadership and team members
Requirements
1–3 years of administrative, operations, or financial services support experience preferred
Strong attention to detail with excellent organizational and time management skills
Proficiency in Microsoft Office Suite (Excel, Outlook, Word)
Ability to learn financial systems and compliance-driven processes quickly
Strong communication skills and professional client-facing demeanor
Ability to manage multiple priorities in a deadline-driven environment
High level of integrity and ability to handle confidential financial information
Nice to have
Experience in financial services, banking, wealth management, or investment operations
Familiarity with CRM systems or financial platforms