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Operations Administrator

United Kingdom, Newton Abbot Employment contract · Job Posted May 27, 2026
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Job Description

Templer HomeBuild (THB) has a great opportunity for an Operations Administrator to join its growing customer service team based in Newton Abbot. Working across the various compliance, reactive repairs, refurbishment, painting and planned workstreams that THB deliver for Teign Housing residents, you will provide essential admin-based support to our Contracts Managers and the Planning/Scheduling team to help maintain and consistently improve the smooth and efficient operational delivery of our maintenance services.

Job Responsibility

  • Creating and issuing bespoke letters to communicate with residents
  • assisting with the scheduling team by booking appointments for planned surveys, gas safety inspections, compliance works and repairs with residents
  • creating and maintaining accurate Health and Safety reporting/filing
  • updating the housing systems with stock condition surveys and completions
  • issuing of task orders to sub-contractors and material purchases
  • raising/completing work orders on contracts
  • general database administration

Requirements

  • Excellent IT skills (specifically excel, word and outlook)
  • confident communication skills (written and verbal)
  • a flair for detail, accuracy, and following things through to completion
  • previous experience of working successfully as part of a team, by providing key administrative, communication and organisational tasks
  • excellent written literacy skills
  • effective communication and rapport building skills
  • initiative-taking and thorough, organised and methodical

Nice to have

  • experience within the housing, construction, or maintenance sector
  • ability to mail merge

What we offer

  • employer pension contribution of up to 5%
  • 31 days holiday per year including bank holidays
  • buy up to 5 days or sell up to 3 days per year
  • access to the Lighthouse Construction Industry Charity
  • enhanced maternity/ paternity pay
  • annual pay reviews
  • training and development opportunities
  • trade discounts from preferred suppliers
  • Specsavers vouchers
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