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Operations Administrator

United Kingdom, Hove Employment contract 15.00 - 17.00 GBP / Hour · Job Posted June 28, 2026
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Job Description

Are you an organised and proactive individual looking to make a real impact in a dynamic environment? Our client is seeking a Temporary Administrator to support both operational and sales functions. This role is perfect for someone who thrives on multitasking, enjoys communicating with customers, and is adept at managing data accurately. If you are ready to step into a role that offers variety and challenges, keep reading!

Job Responsibility

  • General Administration: Maintain organised digital documentation through scanning and filing
  • Manage inbound customer calls and direct queries effectively
  • Assist the Director with ad-hoc administrative tasks
  • Billing & Financial Administration: Process and update customer Direct Debits efficiently
  • Keep accurate financial and customer records in internal systems
  • Customer Onboarding & CRM Maintenance: Accurately onboard new customers into the system
  • Update CRM records, contracts, and supporting documentation
  • Ensure onboarding stages are completed and communicated to relevant teams
  • Sales Team Support: Schedule review meetings with existing customers
  • Follow up with companies to arrange pre-agreed meetings
  • Provide essential administrative support to the sales team
  • Prepare necessary documentation for reviews

Requirements

  • Previous administration experience, preferably in telecoms or service-led environments
  • Confidence in handling customer calls and enquiries
  • Excellent organisation and attention to detail
  • Competent in using Office 365 applications
  • Ability to manage multiple priorities and work independently
  • Professional, proactive, and adaptable

What we offer

  • Flexible working hours
  • Opportunity to develop your skills and grow within the organisation

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