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Templer HomeBuild (THB) has a great opportunity for an Operations Administrator to join its growing customer service team based in Newton Abbot on a 6 month fixed term contract. Working across the various compliance, reactive repairs, refurbishment, painting and planned workstreams that THB deliver for Teign Housing residents, you will provide essential admin-based support to our Contracts Managers and the Planning/Scheduling team to help maintain and consistently improve the smooth and efficient operational delivery of our maintenance services.
Job Responsibility:
Aid the operational teams through completing routine and ad hoc administrative and office related duties
Creating and issuing bespoke letters to communicate with residents
Assisting with the scheduling team by booking appointments for planned surveys, gas safety inspections, compliance works and repairs with residents
Creating and maintaining accurate Health and Safety reporting/ filing
provide and collate weekly/monthly performance reports
Updating the housing systems with stock condition surveys and completions
Issuing of task orders to sub-contractors and material purchases
Raising/completing work orders on contracts
General database administration
Requirements:
Previous experience of working successfully as part of a team, by providing key administrative, communication and organisational tasks
Excellent IT skills to include MS office suite (outlook, word, excel)
Excellent written literacy skills (can write letters professionally) with effective communication and rapport building skills
Initiative-taking and thorough, organised, and methodical
enjoys following processes and gains genuine satisfaction from being efficient, accurate and accountable
Nice to have:
Worked within the housing, construction, or maintenance sector previously
The ability to mail merge
What we offer:
Employer pension contribution of up to 5%
31 Days Holiday per year which includes Bank Holidays
buy up to 5 days or sell up to 3 days per year
Access to the Lighthouse Construction Industry Charity to support your health and wellbeing, including free legal and financial advice
Enhanced maternity/ paternity pay
Annual pay reviews
Training and development opportunities
Trade discounts from our preferred suppliers for you and your friends and family