This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Campbell Property Group (CPG), one of Australia’s leading residential construction and property development companies, is looking for an Administration Officer. The Administration Officer plays a key role in supporting the smooth progression of pre-construction milestones through efficient scheduling, coordination, and documentation. This role is responsible for client appointment scheduling, creating and compiling HIA residential building contracts, and ensuring accurate communication between internal departments. The role involves high attention to detail, strong organisational skills, and effective communication to support internal teams and deliver a seamless client experience.
Job Responsibility
Coordinate and schedule tender and contract appointments with clients and internal presenters
Confirm client availability and send out appointment reminders and pre-appointment documentation
Answer inbound customer calls professionally, providing updates and redirecting inquiries as needed
Reschedule appointments when required and maintain clear, updated records in relevant systems
Accurately compile HIA Residential Building Contracts in line with company and legal standards
Coordinate with internal teams to gather all required documents prior to final contract compilation (plans, PCVs, reports, etc.)
Ensure contracts are error-free, complete, and delivered within agreed timeframes
Assist in the preparation and dispatch of physical or digital contract packs to clients
Liaise with Estimating, Drafting, Tender, and Contract teams to ensure timely receipt of documentation
Escalate missing or overdue information that may impact contract timelines
Track the flow of documents using internal systems and maintain status updates in relevant workflows
Act as a point of contact for internal queries relating to scheduling or documentation
Maintain accurate digital and physical records using company naming conventions and filing procedures
Prepare supporting materials for appointments and meetings as required
Support the wider admin or customer service team with general administrative tasks during peak periods
Contribute to the continuous improvement of administrative processes and tools
Requirements
Experience in an administrative support or contract coordination role, ideally within residential construction
Experience preparing and reviewing high-volume documentation or client-facing materials
Familiarity with appointment scheduling, customer liaison, and internal coordination
Understanding of HIA Residential Building Contracts (preferred)
Proficient in Microsoft Office Suite (Outlook, Word, Excel)
Experience with CRM or workflow platforms (e.g., ClickHome, Data Central) is desirable
Awareness of residential construction processes
Detail-focused and accurate, with a strong ability to spot errors and follow through on tasks
Organised and dependable, managing competing deadlines calmly and effectively
Professional and courteous, building strong working relationships with clients and colleagues
Team-oriented, with a willingness to assist others and contribute to shared outcomes
Proactive and solution-focused, able to manage tasks independently and identify improvements
Nice to have
Understanding of HIA Residential Building Contracts
Experience with CRM or workflow platforms (e.g., ClickHome, Data Central)
What we offer
Secure undercover parking
A welcome gift when you start – to make you feel at home
Competitive pay and flexible work options
A focus on your health and wellbeing – with multiple gym and health insurance discounts
Great retail deals – including travel, groceries, and more
Big savings on home builds, trades, suppliers and utilities
Ongoing learning through the CPG Academy, with mentoring and unlimited training
Opportunities to give back through our charity partners
Generous leave – including parental, volunteer, reservist and emergency services leave
Free wellbeing support for you and your family, including EAP and health coaching