Operations Administrator

• Front-facing support service and behind-the-scenes administrative support
• Respond to routine enquiries and information requests independently
• Scheduling
• Completing basic financial functions
• Maintaining key external relationships with suppliers
• Coordinating orders
• Supporting any areas of the Birmingham Campus to deliver an efficient customer focused service

• A good level of general education
• Previous experience in providing high-quality administrative support and customer service
• Demonstrates organisational, interpersonal and communication skills with the ability to communicate effectively at all levels
• IT literate possessing knowledge of Microsoft Office packages inc. experience of using these programs in a working environment
• Experience of dealing with difficult and high-pressure situations
• Demonstrates self-motivation and the ability to work unsupervised with attention to detail
• Demonstrates respect for a diverse range of people and recognises the importance of building sound working relationships, as well as the need for confidentiality
• Prepared to work flexibly, including traveling between sites/locations when required
• Adopts a positive approach to personal learning and development

Annual leave entitlement is 28 days, plus 8 bank holidays and 4 University closure days