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Operations Administrator role supporting sales and site teams in a fast-paced environment, providing essential administrative support to engineers and account managers while ensuring excellent customer service delivery.
Job Responsibility:
Provide support to engineers and account managers
Ensure reports and sample results are issued within KPI timeframes
Process and coordinate equipment projects from order to invoice
Liaise with customers, suppliers, and subcontractors
Approve purchase invoices and assist with stock take queries
Offer daily operational support to account managers
Raise tickets on the internal intranet
Facilitate booking of jobs for engineers
Manage parts ordering
Ensure timely processing of reports
Requirements:
Customer-focused individual with outstanding interpersonal skills
Highly detail-oriented with excellent organisational abilities
Proficient in MS Word, Excel, and Outlook
Eagerness to learn new software
Logical thinker who enjoys problem-solving
Ability to work under pressure
Motivated team player who can also work independently
What we offer:
Holiday entitlement of 22 days per year plus bank holidays
Company Bonus Scheme
Employee Health Scheme
'Each Person' Reward & Recognition Scheme
Opportunities for career progression and personal development