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Are you ready to take the next step in your career? Our client, a dynamic and forward-thinking energy consultancy, is on the lookout for an enthusiastic Operations Administration Assistant to join their vibrant team. If you thrive in a fast-paced environment and possess excellent organisational skills, this role could be your perfect fit! As the Operations Administration Assistant, you will be at the heart of our client's operations, playing a vital role in ensuring that everything runs smoothly. You will be responsible for handling client and supplier queries, maintaining internal systems, and assisting the operations team in delivering exceptional service. Your proactive approach and attention to detail will be key to your success in this position.
Job Responsibility:
Provide comprehensive administrative support to the operations team
Manage incoming calls, emails, and enquiries, delivering timely and professional responses
Maintain and update internal systems, databases, and client files with precision
Ensure supplier bills are accessible and stored in the appropriate client files
Add new client supplies via relevant portals and follow up with suppliers as needed
Process metre reads submitted by clients and submit them to suppliers accurately
Assist in providing statements of accounts and handling invoice queries
Monitor operational workflows to ensure timely completion of tasks
Help maintain compliance records and contribute to continuous process improvements
Perform other reasonable duties as required by management
Requirements:
Previous experience in an administrative or operations support role
Confident communicator, adept at handling client and supplier queries with professionalism
Strong organisational skills with the ability to effectively prioritise tasks
Attention to detail and a proactive approach to problem-solving
Proficiency in MS Office and a willingness to learn new systems
What we offer:
Join at a high-growth moment
Tight-knit, collaborative team
Work 1:1 with a grounded, approachable Executive Assistant