Operations Administration Assistant

• Provide administrative support to the Service Support team, including coordinating meetings, taking minutes, tracking actions, and supporting Emergency Response meetings
• Support regulatory and legislative requirements, including service approvals, incident notifications, food registrations, and reporting to regulatory authorities
• Maintain and organise operational documentation and records, track key compliance tasks, and manage the Operations SharePoint site
• Build and maintain positive relationships with internal teams, regulators, schools, and external partners through responsive communication and support
• Support operational administration including meeting preparation, expense reconciliation, and providing assistance to the Product & Quality and Executive teams as required

• 3+ years’ experience in an operations or administrative support role with strong organisational and time management skills
• Experience managing documentation, reports and compliance processes, with the ability to maintain accurate records and support regulatory requirements
• Strong communication skills, both written and verbal, with the ability to work effectively with internal and external stakeholders
• Advanced Microsoft Office skills (Word, Excel, PowerPoint) and experience using SharePoint or similar document management systems

Experience with regulatory systems or data tools such as PRODA, NQAITS, Power BI or SQL, and knowledge of the childcare or education sector frameworks (NQF, MTOP, EYLF)

• A competitive salary package
• Hybrid working arrangement
• Wellbeing days and your birthday off
• Flare Benefits for exclusive savings on fuel, groceries, tech, fashion, dining, entertainment, and more