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Operations Admin

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Foundation Software

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Location:
United States , Strongsville

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Foundation Software is seeking a detail-oriented and proactive Operations Admin to support company-wide projects focused on process alignment and improvement. This role will assist the Operations team in coordinating cross-functional initiatives, managing process documentation, and ensuring that project goals align with business objectives. The ideal candidate will thrive in a collaborative environment, working closely with various departments to drive operational efficiency and standardization.

Job Responsibility:

  • Assist in planning, coordinating, and tracking key operational projects to align processes across departments
  • Collaborate with stakeholders to document and refine business processes, ensuring clarity and consistency
  • Maintain and update project documentation, including workflows, SOPs, and training materials
  • Monitor project timelines and assist in ensuring deadlines are met by assisting with various assigned tasks
  • Assist in creating onboarding and training materials for customer success and support team members on updated processes and procedures
  • Work closely with the Operations team to support continuous improvement efforts across company-wide initiatives

Requirements:

  • 2+ years of experience in operations or process improvement
  • Strong ability to document, streamline, and optimize business processes
  • Experience working with CRM, project management, or workflow automation tools
  • Exceptional organizational skills with the ability to manage multiple projects simultaneously while maintaining independence and accountability
  • Strong written and verbal communication skills with the ability to work well within a team environment
  • Analytical mindset with problem-solving skills to assist in identifying operational gaps and propose solutions
  • Detail-oriented, proactive, and self-motivated with a keen sense of accountability
  • Ability to adapt to a fast-paced environment and manage shifting priorities
What we offer:
  • Medical, Dental, Vision, 401K, PTO, employee perks and more
  • manicures and pedicures in the office
  • massages, house cleaning, laundry service, monthly car washes, catered lunches Wednesdays and a monthly happy hour
  • work-life balance with a top-notch workout facility, fitness classes and free personal training
  • game room complete with table tennis, foosball, and video game systems
  • full kitchen, free coffee and specialty flavors, soft drinks, and snacks
  • tickets to Cleveland sporting events, a variety of lunch and learns, and various employee-appreciation events throughout the year
  • paid vacation, paid holidays, 401(k) with match, and tuition reimbursement, plus medical, eye and dental
  • discounts on pet, home, and auto insurance through Liberty Mutual

Additional Information:

Job Posted:
March 22, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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