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Operations Accounting Senior Supervisor

Costa Rica, Heredia · Job Posted April 16, 2026
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Job Description

The Ops Accounting Sr Supervisor provides leadership and supervisory responsibility for medium-sized operational/administrative team(s)) of clerical/support employees. Good understanding of procedures and concepts within own technical/subject area and a basic knowledge of other areas in order to understand how they relate to own area. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Improves process efficiencies in support of unit objectives. Requires a basic conceptual/ practical grounding in policies as they apply to the business. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Typically deals with variable issues with potentially broader business impact. Influences decisions through advice, counsel, facilitating services to others or through joint accountability for volume, quality and timeliness of end results. No direct responsibility for financial or resource planning. Work generally affects own team as well as other closely related work teams. Full supervisory responsibilities. including duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.

Job Responsibility

  • Supervises an accounting unit or medium team
  • Applies advanced analytical skills and knowledge of data analysis tools and methodologies as they pertain to Ops Accounting
  • Impacts the team and closely related work teams by influencing decisions through advice or facilitating services
  • accountable for end results
  • Typically deals with variable issues with potential broader business impact
  • Influences accounting operations decisions through advice, counsel, facilitating services to others or through joint accountability for volume, quality and timeliness of end results
  • Full supervisory responsibilities evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, etc
  • Responsible for training new team members
  • Has the ability to operate with a limited level of direct supervision
  • Can exercise independence of judgement and autonomy
  • Acts as SME to senior stakeholders and /or other team members
  • Ability to manage teams
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

Requirements

  • 2-5 years of experience in an accounting role with previous management experience
  • Advanced English required
  • Portuguese is a plus
  • Intermediate to advance Excel knowledge
  • Bachelors degree

Nice to have

Portuguese is a plus

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