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We are looking for an experienced Operations Accountant to play a pivotal role in managing financial activities related to maintenance and customer support operations in our technology-driven organization. This position requires close collaboration with the Customer Care team to ensure precise tracking of revenue, monitoring of costs, and effective budget oversight. The ideal candidate will possess strong accounting expertise, operational finance experience, and the ability to deliver actionable insights to support business decisions.
Job Responsibility:
Manage and reconcile revenue streams associated with maintenance and support contracts, ensuring compliance with company policies
Analyze and track budgets against actual expenses for Customer Care and service operations
Compile and review monthly financial reports, providing detailed variance explanations
Collaborate with leadership to support accurate forecasting and financial planning
Verify labor allocations, time entries, and vendor expenses to maintain data accuracy
Assist with month-end close processes, including accruals and revenue recognition tasks
Set up and maintain project and cost center configurations within company systems
Prepare financial schedules and documentation to support audit requirements
Identify and implement improvements to financial reporting and operational processes
Requirements:
Bachelor’s degree in Accounting, Finance, or a related field
Minimum of 2 years of experience in accounting or operational finance roles
Proven expertise in tracking revenue, budgets, and expense management
Solid understanding of financial reporting principles and accounting standards
Advanced proficiency in Microsoft Excel, including pivot tables and data analysis formulas
Experience with accounting software systems and project cost tracking
Strong analytical skills with exceptional attention to detail
Ability to communicate financial data effectively to non-finance teams