Operations Account Manager Jobs

Operations Account Manager

Ethos

Location:
United States

Category:
Sales

Contract Type:
Not provided

Salary:

71000.00 - 116000.00 USD / Year

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Job Description:

We're looking for an Operations Account Manager to engage and help manage backoffice operations for our strategic distribution partners. You will be the operational face of Ethos to our external distribution partners working closely with our sales, product, marketing and operations teams to own the end to end customer success and drive the business forward.

Job Responsibility:

Own full lifecycle account management for SMB through enterprise B2B partners
Lead operational onboarding with partner’s operational teams
Partner with our strategic account managers to grow the business of each partner
Problem solve operational challenges
Be an expert in Ethos own back-office operations
Help define our account management strategy, cadences and processes to scale

Requirements:

Excellent internal and external communication skills
Experience in external facing enterprise account management / onboarding / customer success roles
Process oriented with strong attention to detail
Desire to please customers and do whatever-it-takes approach to ensuring success
Ability to work through ambiguity and in a hyper-growth sales environment
Consistent track record of meeting and exceeding goals
Strong interpersonal skills, with the ability to identify and provide comprehensive solutions for varying partner needs
Self-starter attitude with a bias for impact and ability to thrive in a fast-paced, autonomous team environment
Impatient driver - loves to move things forward and get the job done
Tech stacks: Slack, Google Sheets/Docs/Slides, Microsoft Office, etc.

Nice to have:

Prior experience in life insurance is a plus, but not required
Preferred experience from either insurance or tech industries, but not necessary

Additional Information:

Job Posted:
December 08, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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