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At AO, we’re all about keeping things simple, doing the right thing and making life easy — for our customers and our people. We’re on the lookout for an Operational Trainer to help us do just that. If you’re passionate about developing others, know your way around MHE, and love creating safe, confident teams — this could be your perfect next move.
Job Responsibility
Deliver practical and engaging training across multiple departments
Lead inductions for new starters and agency colleagues
Train, assess and re-certify colleagues on MHE
Make sure everything we do is safe, compliant and by the book
Keep training records accurate and up to date
Work closely with teams like Health & Safety, HR and Operations
Spot opportunities to improve processes and raise standards
Help make sure mandatory training is completed across your shift
Requirements
A full UK driving licence
An accredited MHE Instructor qualification (RTITB / ITSSAR / AITT)
Experience operating a range of manual/material handling equipment
A strong understanding of UK health & safety
Experience delivering practical training (and the odd PowerPoint!)
Confidence building relationships across different teams
The ability to create and update training materials
Nice to have
Manual Handling Instructor qualification
A Level 3 Assessing qualification (or similar)
Experience in a fast-paced warehouse or distribution environment
What we offer
24 days holiday
At least 5% contribution pension scheme
Dedicated wellness initiatives that support your wellbeing, ranging from our 24hr employee assistance programme to subsidised gym membership