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Operational Trainer (MHE)

United Kingdom, Crewe Employment contract 31220.00 - 33350.00 GBP / Year · Job Posted July 04, 2026
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Job Description

At AO, we’re all about keeping things simple, doing the right thing and making life easy — for our customers and our people. We’re on the lookout for an Operational Trainer to help us do just that. If you’re passionate about developing others, know your way around MHE, and love creating safe, confident teams — this could be your perfect next move.

Job Responsibility

  • Deliver practical and engaging training across multiple departments
  • Lead inductions for new starters and agency colleagues
  • Train, assess and re‑certify colleagues on MHE
  • Make sure everything we do is safe, compliant and by the book
  • Keep training records accurate and up to date
  • Work closely with teams like Health & Safety, HR and Operations
  • Spot opportunities to improve processes and raise standards
  • Help make sure mandatory training is completed across your shift

Requirements

  • A full UK driving licence
  • An accredited MHE Instructor qualification (RTITB / ITSSAR / AITT)
  • Experience operating a range of manual/material handling equipment
  • A strong understanding of UK health & safety
  • Experience delivering practical training (and the odd PowerPoint!)
  • Confidence building relationships across different teams
  • The ability to create and update training materials

Nice to have

  • Manual Handling Instructor qualification
  • A Level 3 Assessing qualification (or similar)
  • Experience in a fast‑paced warehouse or distribution environment

What we offer

  • A 4 on, 4 off shift pattern with 24 days holiday
  • A competitive pension scheme
  • Simply Health cash plan
  • Help at Hand — access to a 24/7 GP and wellbeing support
  • The option to buy extra holidays
  • A cycle to work scheme
  • Wage stream access
  • Exclusive ticket access to AO Arena, Sale Sharks and Manchester Thunder

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