Operational Support Team Administrator Job at 360 Resourcing Solutions (St Helens)

Operational Support Team Administrator

As an Operational Support Team Administrator, you will be working within a busy ...

Location

United Kingdom , St Helens

Salary:

12.76 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Excellent communication skills and the ability to remain calm and professional under pressure
Resilient and confident when interacting with the public, including in demanding situations
Ability to work independently using initiative, as well as thrive in a team environment
Proficient in Microsoft Office (Word, Excel, Outlook)
Strong multitasking skills and the ability to manage your own workload
Clear and concise written communication skills
Awareness or understanding of commercial waste disposal processes and related legislation
Ability to commute/relocate to St Helens, WA9 1UA
Customer Service: 1 year (required)
IT skills: 2 years (required)

Job Responsibility

Use strong customer service skills to handle inbound telephone queries
Respond to client emails regarding complaints or requests for further information
Use state-of-the-art systems to quality-assure Fixed Penalty Notices (FPNs)
Audit body-worn camera footage to support enforcement accuracy
Compile and quality-check prosecution packs for submission to legal teams
Work regularly with Microsoft Office (Excel, Outlook, Word) to complete daily tasks
Communicate with on-the-ground Enforcement Officers who may need assistance
Update and maintain a daily 'hot spot' sheet highlighting problem areas (e.g. littering, dog fouling, fly tipping)
Take ownership of assigned contracts, including: Answering emails professionally and promptly
Handling customer representations within 10 working days

What we offer

28 day's annual leave (including bank holidays)

Fulltime

Operational Support Team - Administrator

As an Operational Support Team Administrator, you will be working within a busy ...

Location

United Kingdom , St Helens

Salary:

13.45 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Excellent communication skills and the ability to remain calm and professional under pressure
Resilient and confident when interacting with the public, including in demanding situations
Ability to work independently using initiative, as well as thrive in a team environment
Proficient in Microsoft Office (Word, Excel, Outlook)
Strong multitasking skills and the ability to manage your own workload
Clear and concise written communication skills
Awareness or understanding of commercial waste disposal processes and related legislation
Ability to commute/relocate: St Helens, WA9 1UA: reliably commute or plan to relocate before starting work (required)
Customer Service: 1 year (required)
IT skills: 2 years (required)

Job Responsibility

Use strong customer service skills to handle inbound telephone queries
Respond to client emails regarding complaints or requests for further information
Use state-of-the-art systems to quality-assure Fixed Penalty Notices (FPNs)
Audit body-worn camera footage to support enforcement accuracy
Compile and quality-check prosecution packs for submission to legal teams
Work regularly with Microsoft Office (Excel, Outlook, Word) to complete daily tasks
Communicate with on-the-ground Enforcement Officers who may need assistance
Update and maintain a daily 'hot spot' sheet highlighting problem areas (e.g. littering, dog fouling, fly tipping)
Take ownership of assigned contracts, including answering emails professionally and promptly
Handling customer representations within 10 working days

What we offer

Access to 28 day's annual leave (including bank holidays)

Fulltime

Operational Support Administrator

We are looking for a dedicated Administrative Assistant to join our team. This i...

Location

United States , Hobart

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in Microsoft Excel and other office software
Strong organizational skills with attention to detail
Excellent written and verbal communication abilities
Ability to multitask and prioritize tasks effectively
Previous experience in an administrative role is highly preferred
Comfortable working in a fast-paced and collaborative environment
Capable of handling sensitive information with discretion
High level of professionalism and customer service orientation

Job Responsibility

Welcome and assist visitors, ensuring a positive experience
Collaborate with team members to support various departmental projects
Manage administrative tasks such as word processing, filing, and faxing
Maintain and organize documents for easy access and retrieval
Provide general office support to facilitate smooth daily operations
Communicate effectively with internal and external stakeholders
Monitor and replenish office supplies to maintain a well-stocked workspace
Handle incoming calls and correspondence with professionalism
Prepare and distribute reports, presentations, and other documentation as needed
Ensure the accuracy and confidentiality of sensitive information

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Operational Support Administrator

We are looking for a dedicated Administrative Assistant to join our team. This i...

Location

United States , Hobart

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in Microsoft Excel and other office software.
Strong organizational skills with attention to detail.
Excellent written and verbal communication abilities.
Ability to multitask and prioritize tasks effectively.
Previous experience in an administrative role is highly preferred.
Comfortable working in a fast-paced and collaborative environment.
Capable of handling sensitive information with discretion.
High level of professionalism and customer service orientation.

Job Responsibility

Welcome and assist visitors, ensuring a positive experience.
Collaborate with team members to support various departmental projects.
Manage administrative tasks such as word processing, filing, and faxing.
Maintain and organize documents for easy access and retrieval.
Provide general office support to facilitate smooth daily operations.
Communicate effectively with internal and external stakeholders.
Monitor and replenish office supplies to maintain a well-stocked workspace.
Handle incoming calls and correspondence with professionalism.
Prepare and distribute reports, presentations, and other documentation as needed.
Ensure the accuracy and confidentiality of sensitive information.

What we offer

Medical
vision
dental
life and disability insurance
401(k) plan

Office Administrator (Central Support Team)

Are you an organised, professional and proactive administrator who thrives in a ...

Location

United Kingdom , Leicester

Salary:

28000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Highly organised with excellent attention to detail
Experienced in office administration and managing a busy workload
Confident communicating professionally both face-to-face and over the phone
Skilled in Microsoft 365 including Outlook, Excel, Word and Teams
Approachable, proactive and solutions-focused
Comfortable supporting senior leaders and handling sensitive information
Able to prioritise tasks effectively and work independently

Job Responsibility

Manage the day-to-day running of our Head Office, ensuring the environment remains professional, organised and operationally ready
Act as the first point of contact for all incoming calls and visitors
Coordinate meeting rooms, hospitality, refreshments and executive support for Directors and the CEO
Maintain office supplies, stationery and procurement orders within budget
Support administration across the Central Support Team including records, trackers, post and documentation
Assist with digital and systems administration, including user account management and asset tracking
Support onboarding and offboarding processes alongside HR and IT teams
Help coordinate office events, celebrations and stakeholder visits
Maintain confidentiality and professionalism at all times

Fulltime

HMCTS Operational Support Officer

We are looking for a Operational Support Officer join our client MOJ Lincoln on ...

Location

United Kingdom , Lincoln

Salary:

12.86 - 13.86 GBP / Hour

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Undertake all administrative tasks to prepare for, facilitate, and result all types of hearing
Provide users and stakeholders with or signpost them to appropriate available support via face to face engagement, telephone interaction (incoming and outbound), and responding to correspondence in a range of formats
Use HMCTS service scripts and knowledge articles to direct users to relevant services, ensuring users are provided with appropriate and specific information relating to their query, utilising all contact methods
Follow complaints policies and procedures, supporting users through the process and providing immediate response as necessary to prevent escalation and updating OPTIC as required
Identifying risks relating to HMCTS buildings, informing the Senior Person on Site (SPoS) as required, and provide immediate response as necessary
Process work using standard operating procedures to meet performance targets and maintain operational and service standards
Handle case files, ensuring accurate data entry, secure information management, and compliance with retention and data loss protocols
Manage jury service tasks, including selection, deferral, reassignment, and attendance tracking, as well as processing related expenses and court fees
Assist with listing and scheduling, ensuring efficient use of judicial time, responsiveness to urgent matters, and adherence to listing policies
Provide dedicated judicial business support, such as diary coordination and administrative tasks, as locally required

Job Responsibility

Customer Service
Undertake all administrative tasks to prepare for, facilitate, and result all types of hearing
Provide users and stakeholders with or signpost them to appropriate available support via face to face engagement, telephone interaction (incoming and outbound), and responding to correspondence in a range of formats
Use HMCTS service scripts and knowledge articles to direct users to relevant services
Follow complaints policies and procedures
Identifying risks relating to HMCTS buildings
Operational Support
Process work using standard operating procedures
Handle case files, ensuring accurate data entry
Manage jury service tasks

Fulltime

Operational Support Officer

Operational Support Officer Location: Leeds Pay: £12.86 per hour rising to £13...

Location

United Kingdom , Leeds

Salary:

12.86 - 13.25 GBP / Hour

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Reliable
Organised and able to manage a busy workload
Confident communicating with a wide range of people
Comfortable using Microsoft Office and digital systems
Professional, resilient, and calm under pressure
A strong team player with good attention to detail
Passionate about delivering excellent customer service

Job Responsibility

Supporting the preparation and smooth running of court and tribunal hearings
Handling face-to-face, telephone, email, and digital enquiries from court users
Providing clear guidance and support to members of the public
Processing casework, maintaining accurate records, and updating internal systems
Managing legal documents, correspondence, hearing notices, and administrative tasks
Assisting with scheduling, listings, jury administration, and other operational activities
Working closely with colleagues, judicial office holders, and external stakeholders
Responding professionally to sensitive or challenging situations
Supporting hearing room activity by assisting judicial office holders, preparing case materials, and ensuring hearings run smoothly

What we offer

A rewarding role supporting an essential public service
Valuable experience within the justice system and Civil Service environment
The opportunity to develop transferable administrative and operational skills
Meaningful work that positively impacts communities and individuals

Fulltime

Operational Support Officer

Join HMCTS as an AO, playing a key frontline role in supporting the smooth and e...

Location

United Kingdom , Shrewsbury

Salary:

12.86 - 13.25 GBP / Hour

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Strong customer service skills with the ability to remain calm, polite and professional
Excellent communication skills, both face-to-face and over the phone
Good organisation and the ability to manage time and tasks in a busy environment
Attention to detail when handling documents, case files and courtroom preparation
Confidence working with the public, including vulnerable or distressed individuals
Ability to follow procedures while using initiative to solve problems
Comfortable using IT systems for updating records and processing information
A team-focused approach, supporting colleagues and contributing to a positive working environment

Job Responsibility

Welcoming court users, witnesses, legal representatives and the public, providing clear information and guidance
Preparing courtrooms before hearings, ensuring all papers, evidence bundles and materials are available and in order
Calling cases, escorting parties into court, and supporting the smooth flow of hearings
Liaising with the judiciary, legal professionals and court staff to ensure hearings start promptly
Managing the public waiting areas, maintaining order and supporting vulnerable users where required
Handling enquiries at the counter, by phone and in writing, providing accurate information and excellent customer service
Updating case information on in-house systems and supporting general administrative tasks such as filing, photocopying and preparing documents
Assisting with the movement of files, evidence and documents around the building
Supporting continuous improvement activities and contributing to team problem-solving

Fulltime

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Operational Support Team Administrator

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