Operational Support Specialist Job at Aussie Pet Mobile of NW Tucson (Simpsonville)

Senior Support Specialist, Back-End Developer Support

In Support, our product is people. This includes our merchants, our partners, ou...

Location

United Kingdom

Salary:

Not provided

Shopify

Expiration Date

Until further notice

Requirements

Demonstrates exceptional reading, writing, typing, and communication skills, both internally and externally, with the ability to communicate complex web development topics clearly.
Exhibits strong adaptability and resilience, responding well to adversity and capable of adjusting to changing environments and challenges.
Highly curious, resourceful, and committed to continuous learning and understanding, with a keen interest in the experiences of merchants and partners.
Proficient in engaging and empathizing with others during extended interactions on supported channels, managing multiple concurrent text conversations effectively.
Excellent problem-solving, troubleshooting skills, and a methodical approach to addressing urgent issues, coupled with an openness to receiving feedback.
Proficient in API technologies including extensive experience with REST and GraphQL APIs, adept in utilizing API Clients like Postman or Insomnia, and well-versed in XML, JSON, and HTTP protocols.
Skilled in server-side development using languages such as Ruby, Python, PHP, or Node.js, with a solid understanding of object-oriented programming, MVC frameworks, and data architecture, complemented by the ability to operate version control systems like Git.
Competent in leveraging technical support tools such as Observe, SQL databases, and Chrome Developer Tools, capable of interpreting and executing development testing procedures, and experienced in managing complex codebases in collaborative environments.
Enthusiastic about improving team efficiency through the development of standards and tools, and actively engages in crafting maintainable code as part of a collaborative development team.

Job Responsibility

Work with merchants, partners and/or their developers to resolve issues with their back-end technology stack in relation to Shopify and Developer Support’s scope (e.g. Shopify APIs, SDKs, Checkout Extensions, Headless).
Help merchants customize their Online Store either through consultation or implementation.
Provide real-time support to internal stakeholder teams, including Plus & Enterprise Support Specialists and Merchant Success Managers, via Slack and other support tools.
Collaborate with internal engineering teams to fix bugs and enhance Shopify's product offerings.
Contribute to and enhance the Developer Support knowledge base, equipping Support Delivery teams to handle front-end technology queries effectively.
Maintain high standards of technical expertise and service quality in all support interactions and within team projects.
Actively engage and provide high-quality support to internal stakeholders, improving outcomes for merchants and partners.
Use expertise to influence internal decisions and develop strategic solutions, applying complex decision-making skills and advocating for merchant and partner needs.

Fulltime

New

Sales Support Specialist

We are looking for a detail-oriented and proactive Sales Support specialist to j...

Location

United States , Medina

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in an office environment, preferably in a sales support role
Proficiency in Microsoft Excel and Outlook, with the ability to learn new tools quickly
Strong customer service skills, including the ability to handle multiple tasks simultaneously
Basic understanding of order entry and payment processing procedures
Excellent attention to detail and organizational skills
Ability to communicate effectively with internal teams and external clients
Experience in retail or similar industries is a plus
Willingness to work onsite in Medina, Minnesota, with potential flexibility after employment begins

Job Responsibility

Process and manage incoming sales and purchase orders with accuracy and efficiency
Verify the accuracy of data in orders and make necessary updates as required
Handle expedited requests for rush orders and ensure timely updates for shipping and sales data
Collaborate with vendors to negotiate pricing and facilitate smooth communication
Review pending orders and address specific customer requests to maintain high service standards
Communicate with the sales team and clients to resolve queries and obtain missing information
Process payments, send invoices, and provide tracking information to customers
Assist in managing open sales and purchase orders to ensure operational efficiency
Prepare quotes for house accounts and support the team with administrative tasks
Perform data entry related to sales metrics and other essential information

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

New

Gbo Business Support Specialist

In the P&C Operations Support Team, together with other Junior Specialists, Spec...

Location

Poland , Poznan

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

at least 2 years of experience in the People & Culture (HR) area, with 2 full yearly cycles of supporting business
worked across at least 2 systems or countries
solid knowledge of People & Culture processes
natural collaborator who values clarity, structure, and efficiency
enjoy sharing your knowledge and supporting less experienced colleagues
take ownership of your work
fluent in English

Job Responsibility

manage People Operations activities in your assigned area (e.g., Change Requests, Testing, System Support, Reporting, SPOC)
lead and coordinate the full lifecycle of business support tasks – from gathering requirements to testing and final implementation
work closely with Digital People Domain and People Services teams, ensuring consistent service delivery across countries
run triage meetings with stakeholders, gathering input and helping drive quick and effective decisions
identify areas for improvement in our support processes and actively contribute to making them more efficient and user-friendly
support data maintenance and release planning, ensuring smooth operations and minimal disruption
provide input into our service delivery frameworks and help ensure they are followed and continuously improved
mentor and support colleagues by sharing your expertise, helping them grow while ensuring high-quality delivery

What we offer

hybrid working model
fantastic office furnished with IKEA furniture, divided into zones for work and relaxation and creative collaboration
free underground parking with electric charger and bicycle parking
stable employment (employment contract)
flexible terms of employment (depending on the team – full-time and part-time)
flexible working hours (we start work between 7 and 10 a.m.)
annual appreciation bonus dependent on performance in the relevant fiscal year
home work allowance
cafeteria system – a pool of benefits to choose from (e.g., Multisport card, cinema tickets, shopping vouchers, medical package for relatives)
Tack! loyalty program for employees – working with us longer earns you an additional financial bonus

New

Operations Support Specialist I

Join a collaborative team dedicated to delivering exceptional patient care as a ...

Location

United States , West Bend

Salary:

Not provided

ATI Physical Therapy

Expiration Date

Until further notice

Requirements

High School diploma
Must be 18+ years
Healthcare and/or customer service experience

Job Responsibility

Greet and interact with patients warmly both by phone and in person during the daily check-in process and throughout their appointment time
Promote an efficient patient intake and registration process and assist clinicians with timely scheduling
Effectively onboard new patients reviewing relevant paperwork, verifying benefits, and completion of medical forms
Support Physical Therapist by preparing and cleaning treatment areas, as well as setting up and adjusting exercise equipment
Monitor patient progress and provide feedback the therapy team
Assist patients in performing exercises and support their prescribed home exercise programs

What we offer

Paid Time Off : Generous PTO, holiday pay, CEU, and 'Be Well Days' to recharge, prioritize mental and physical health
Medical, Dental & Vision Coverage: Flexible plan options
401(k) Match: Competitive employer matching
Childcare Tuition Assistance: Discounted rates
Health Savings & Flexible Spending Accounts: Tax-saving options
Short- & Long-Term Disability: 100% employer paid income protection plans
Life Insurance: Employer-paid and voluntary options
Parental Leave & Adoption Assistance : Paid time for new parents and support for adoption costs
Wellness Programs: Including weight-loss and lifestyle coaching, digital mental-health support, and 24/7 virtual telehealth access
Corporate Discounts: Exclusive deals for employees

Fulltime

New

Federal Services Operations Support Specialist

Allied Universal® is hiring a Federal Services Operations Support Specialist.The...

Location

United States

Salary:

25.50 USD / Hour

Allied Universal®

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
United States Citizenship (as required for government contract compliance)
Valid driver's license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events)
Minimum of three (3) years of leadership experience in a high-volume workforce environment, preferably in the protective service industry
Minimum of three (3) years of experience in operations support, workforce management, scheduling, payroll administration, or related field
Work experience in successfully building and developing teams
Proficiency in Microsoft Office and workforce management systems (WinTeam preferred)
Strong analytical and problem-solving skills with attention to detail
Ability to manage multiple priorities in a fast-paced environment
Effective oral and written communication skills

Job Responsibility

Coordinate advanced scheduling activities in WinTeam to support contract staffing requirements
Process schedule adjustments and maintain schedule documentation within established timelines
Review weekly scheduling activity reports for completeness and accuracy
Track staffing vacancies and communicate open positions to recruiting personnel
Monitor employee time-off requests and maintain related scheduling records
Maintain workforce tracking logs, scheduling spreadsheets, and related administrative documentation
Research and process payroll correction requests in coordination with payroll and field management
Audit timekeeping records and scheduling entries to identify discrepancies requiring correction
Track and document payroll adjustments, employee pay issues, and related follow-up actions
Support weekly payroll processing activities by validating workforce data and schedule alignment

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Eligibility for our retirement plans
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly

New

BPO Business Support Specialist

The Sales Team Leader is responsible for leading a team of outbound sales agents...

Location

India , Gurugam

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

5+ years of sales experience
2–3 years in team leadership role
Telecom/BPO experience preferred
Strong leadership and team management capability
Deep understanding of sales KPIs and forecasting
Excellent coaching and mentoring skills
Strong communication and stakeholder management
Analytical and data-driven decision-making ability

Job Responsibility

Lead, manage, and develop a team of outbound sales agents
Drive daily, weekly, and monthly sales targets and KPIs
Conduct regular performance reviews and coaching sessions
Motivate and engage team members to maximize productivity
Provide structured coaching through side-by-side and remote monitoring
Develop individual performance improvement plans
Enable skill development through feedback and training interventions
Drive quartile performance improvement across the team
Manage daily KPI delivery and operational performance
Ensure adherence to dialer usage, lead management, and sales processes

What we offer

All equipment required for you to be successful in your role
Virtual paid training
Comprehensive benefits package (medical, vision, and dental)
Employee Assistance Program
RRSP program options
Short- and Long-Term Disability options
Rewards and Recognition programs
Internal career advancement opportunities
Company-provided pick-up and drop facility (for night shifts)

Fulltime

New

Partner Support Specialist

This role serves as a critical feedback loop within the support model, resolving...

Location

United States , New York

Salary:

50.00 - 80.00 USD / Hour

Apex Systems

Expiration Date

Until further notice

Requirements

Two to four years of experience in B2B support, partner operations, or customer operations, including management of a support queue and adherence to quality standards
Clear and rapid written communication skills
Ability to recognize patterns, investigate recurring issues, and maintain a professional tone with partners

Job Responsibility

Resolve human-escalated partner issues related to onboarding, portal access, tier status, incentive claims, and program mechanics within defined service levels
Manage the daily partner support queue, triaging tickets and routing issues to the appropriate internal teams such as Partner Success, Legal, or Deal Desk
Identify and tag recurring issues by root cause, providing weekly reports on patterns that are candidates for automation or self-service solutions
Maintain and expand the self-serve knowledge base, ensuring resolutions are documented for FAQs and support agent reference
Act as an early warning system by flagging data and access issues, such as incorrect partner tier or status, to prevent widespread problems
Collaborate with Partner Marketing to create proactive communications for widespread issues

What we offer

Medical, dental, vision, life, disability, and other insurance plans
ESPP (employee stock purchase program)
401K program with a company match after 12 months of tenure
HSA (Health Savings Account on the HDHP plan)
SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
Corporate discount savings program
On-demand training program
Access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure
Certification discounts and other perks to associations that include CompTIA and IIBA
Dedicated customer service team for our Consultants

New

Business Support Specialist

We’re looking for a highly organised Administrative Coordinator to join our team...

Location

Australia , Berrinba

Salary:

Not provided

Chemist Warehouse

Expiration Date

Until further notice

Requirements

Exceptional attention to detail and a high level of data accuracy
Previous experience in an administrative or data-focused role
Exposure to Salesforce or CRM systems (highly regarded)
Strong organisational skills with the ability to manage competing priorities
Confident communicator who can liaise with stakeholders across the business
Available for an immediate start

Job Responsibility

Accurately enter, update, and maintain large volumes of data
Manage and analyse information using Salesforce CRM platform
Support the coordination and execution of promotional activities across franchise brands
Collaborate with internal teams and stakeholders to ensure data consistency and campaign success
Identify and resolve discrepancies with a strong focus on quality and efficiency

What we offer

Supportive, collaborative team environment
Exposure to a leading CRM platform and franchise operations
Convenient Berrinba location with on-site parking
Fixed term contract through to 18th December

Select Country

Operational Support Specialist

Job Description

Job Responsibility

Requirements

What we offer

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