Operational Support Senior Developer

• Support strategic initiatives focused on changing the bank
• Work closely with business and technology on providing end-to-end operational support
• Work with Technology and BA teams to implement system solutions, streamline operational processes, identify process efficiencies
• Support various technical engagements from an operational perspective such as EUC development and maintenance, Robotics Process Automation (RPA)
• Gain thorough industry knowledge quickly and effectively interact with other operating units
• Provide SIT, UAT testing with strategic technology rollouts
• Coordinate with global coders in other regions to resolve issues
• Independently assess workflow issues and redirects work as necessary
• Provide subject matter expertise to related projects
• Identify policy gaps and formulate policies
• Interpret data and make recommendations
• Perform deep dive analysis and draw conclusions

• 3+ years of relevant professional experience
• Excellent communication skills in English (spoken and written)
• Ability to work independently and as part of a team
• Attention to detail, good organizational and time management skills
• Ability to manage or lead projects and work with limited supervision
• Bachelor's/University degree or equivalent experience
• Knowledge of SharePoint and VBA/Excel Macros
• Advanced knowledge of MS Office Suite, including proficiency in Excel and Power Point
• Knowledge and familiarity with financial product data vendors (Bloomberg, Reuters, S&P, Telekurs, etc)

Robotics automation (Automation Anywhere or other tools) deployment experience as project lead or developer

• Competitive salary with annual review and discretionary performance bonus
• Private healthcare
• Award winning pension scheme
• Multisport
• Life insurance
• Holiday allowance
• Anniversary program
• Competitive maternity and paternity scheme
• Structured onboarding process and extensive training offering (Udemy, Degreed)
• Opportunity to have influence on task performance
• Unlimited development opportunities within Citi global network