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Operational Support Officer (Court Usher)

United Kingdom, Weston-Super-Mare 12.86 - 13.25 GBP / Hour · Job Posted June 02, 2026
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Job Description

Operational Support Officer (Court Usher) Location: Weston-Super-Mare (BS22) Pay Rate: £12.86 per hour Assignment Length: Approx. 6 months Start Date: ASAP Working Pattern: Full-time, office-based Brook Street are currently recruiting for an Operational Support Officer to join a busy Ministry of Justice team based at Weston-Super-Mare County Court. This is a varied and rewarding role, combining court usher duties with administrative support, offering a great opportunity to gain experience within the public sector. Role Overview The primary focus of this role is to support the Warrant and Civil team, ensuring the smooth running of court operations. You will split your time between front-facing usher duties and office-based administration. Key Responsibilities Court Usher Duties Supporting the day-to-day running of court sessions; Welcoming and assisting members of the public, witnesses, and court users; Escorting and looking after jurors; Maintaining order and professionalism within the courtroom; Providing clear directions and information to visitors Administrative Duties Managing email enquiries and correspondence; Data entry and maintaining accurate records; Filing and organising legal documentation; Verifying and processing information; Providing general admin support to the wider team This is a customer-focused role, requiring regular interaction with members of the public and stakeholders, both face-to-face and behind the scenes.

Job Responsibility

  • Supporting the day-to-day running of court sessions
  • Welcoming and assisting members of the public, witnesses, and court users
  • Escorting and looking after jurors
  • Maintaining order and professionalism within the courtroom
  • Providing clear directions and information to visitors
  • Managing email enquiries and correspondence
  • Data entry and maintaining accurate records
  • Filing and organising legal documentation
  • Verifying and processing information
  • Providing general admin support to the wider team

Requirements

  • Strong communication skills, both written and verbal
  • Good IT literacy and ability to use office systems
  • Excellent organisational skills
  • Ability to remain calm and professional under pressure
  • High level of attention to detail
  • Confident and approachable
  • Friendly and professional manner
  • Patient and able to handle sensitive situations
  • Team player with a proactive attitude
  • Able to take initiative and work independently

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