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Operational Support Intermediate Analyst

https://www.citi.com/ Logo

Citi

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Location:
United States, O'Fallon

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Category:
Banking

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Contract Type:
Employment contract

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Salary:

64620.00 - 90180.00 USD / Year

Job Description:

The Ops Sup Intermed Analyst is an intermediate level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Intermed Analyst serves as the liaison between operations staff, relationship managers, project managers, custodians and clients.

Job Responsibility:

  • Perform financial, statistical, and operational studies using analytical skills and knowledge of data analysis tools and methodologies
  • Interpret data and results based on the analysis of information and application of professional judgement
  • Apply project management to assist operational projects as assigned
  • Perform feasibility analysis for significant process changes and partner with business teams to develop process improvements
  • Resolve varied and complex issues using professional judgment, discretion, and business expertise
  • Provide informal guidance and training to new and lower level team members
  • Serve as SME to senior stakeholders and/or other team members
  • Appropriately assess risk when business decisions are made

Requirements:

  • 2-5 years of relevant experience
  • Proficient in Microsoft Office
  • High level knowledge of related to industry standards and practices
  • Ability to work unsupervised and adjust priorities quickly as circumstances dictate
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Self-motivated and detail oriented
  • Proven organization and time management skills
  • Demonstrated problem-solving and decision-making skills
  • Bachelor's degree/University degree or equivalent experience
What we offer:
  • medical, dental & vision coverage
  • 401(k)
  • life, accident, and disability insurance
  • wellness programs
  • paid time off packages including vacation, sick leave, and paid holidays
  • discretionary and formulaic incentive and retention awards

Additional Information:

Job Posted:
October 21, 2025

Expiration:
October 27, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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