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Operational Support Advisor

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Hedera Hiring Ltd

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Location:
United Kingdom , Cambridge

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

18000.00 - 24000.00 GBP / Year
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Job Description:

The Operational Support Advisor is responsible for ensuring that the operational delivery team has all the relevant information at hand for completing works. You will liaise with internal stakeholders as well as subcontractors and third parties to ensure all relevant information is recorded or documented with progress of the work being communicated effectively. You will report to the Operational Support Team Coordinator as well as producing reports that will support the operational delivery team as well as manage day-to-day activities, ensuring work is prioritised and completed with attention to detail and excellent quality.

Job Responsibility:

  • Ensuring job packs are uploaded within the company’s databases in a timely manner, meeting deadlines
  • Ensure you have a good understanding of the key elements of the client contract relating to the work you are doing to ensure you successfully deliver against these requirements
  • Assisting with Subcontractor invoicing, line with the company’s process
  • Producing Pay Certificates
  • Updating the company’s internal IT tracker & Database to ensure all equipment is accounted for
  • Requesting and obtaining stats from all utilities to ensure the operational delivery team are working safely on site, uploading to our databases whilst following our Hot Job Process
  • Carrying out audits within the databases
  • Ensure your work is undertaken safely and in compliance with the company’s policies and procedures
  • Ensuring all relevant job folders are up to date with accurate information
  • Providing assistance across the business when & where required
  • Liaising & working closely with the Operational Teams
  • General administrative duties
  • Represent the department in a professional manner at all times.

Requirements:

  • Able to work in a fast paced, changing environment
  • Able to manage own workload dealing with conflicting priorities effectively to meet deadlines
  • Can interpret complex information and apply appropriately to the task being undertaken
  • Demonstrates a commitment to learning and development
  • Able to receive constructive feedback, maintain respect and agree any action required for you to take in response
  • Able to deal with conflict in a calm and controlled manner
  • Self-motivated and able to work autonomously
  • Proactive approach to resolving problems taking an objective approach to understanding lessons that can be learnt when things don't go to plan
  • Good IT skills, competent with the use of internet, email and Microsoft (Word, Excel, Outlook)
  • Able to provide solutions to problems quickly and effectively.
What we offer:
  • Annual salary bonuses
  • Opportunities for progression

Additional Information:

Job Posted:
January 09, 2026

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