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The Operational Support Advisor is responsible for ensuring that the operational delivery team has all the relevant information at hand for completing works. You will liaise with internal stakeholders as well as subcontractors and third parties to ensure all relevant information is recorded or documented with progress of the work being communicated effectively. You will report to the Operational Support Team Coordinator as well as producing reports that will support the operational delivery team as well as manage day-to-day activities, ensuring work is prioritised and completed with attention to detail and excellent quality.
Job Responsibility:
Ensuring job packs are uploaded within the company’s databases in a timely manner, meeting deadlines
Ensure you have a good understanding of the key elements of the client contract relating to the work you are doing to ensure you successfully deliver against the company’s requirements
Assisting with Subcontractor invoicing, in line with the company’s process
Producing Pay Certificates
Updating the company’s internal IT tracker & Database to ensure all equipment is accounted for
Carrying out audits within the databases
Ensure your work is undertaken safely and in compliance with the company’s policies and procedures
General administrative duties
Represent the department in a professional manner at all times
Requirements:
Able to work in a fast paced, changing environment
Able to manage own workload dealing with conflicting priorities effectively to meet deadlines
Can interpret complex information and apply appropriately to the task being undertaken
Demonstrates a commitment to learning and development
Able to receive constructive feedback, maintain respect and agree any action required for you to take in response
Able to deal with conflict in a calm and controlled manner