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360 Resourcing Solutions Logo 360 Resourcing Solutions · Office Administration

Operational Services Coordinator

United Kingdom, Rochdale 27100.00 GBP / Year · Job Posted March 18, 2026
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Job Description

Marston Holdings is looking for an enthusiastic and well-organised Operational Services Co-Ordinator to join our busy Operational Services team. This role is ideal for someone who thrives in a structured, fast-paced environment and takes pride in delivering accurate, high-quality administrative support. As an Operational Services Co-Ordinator, you will play a key part in the smooth running of our operations. You’ll be responsible for managing day-to-day administrative tasks, handling inbound and outbound calls, and ensuring cases are progressed efficiently and professionally. You will work closely with clients, enforcement agents, and internal teams to resolve queries, update case management systems, and maintain clear, effective communication throughout the process.

Job Responsibility

  • Managing electronic case updates and maintaining accurate records
  • Responding to enquiries from enforcement agents and clients in a timely and professional manner
  • Coordinating the removal of goods and liaising with key partners
  • Carrying out audits and providing performance reports to management
  • Working towards individual and team targets while adhering to procedures and controls

Requirements

  • Strong administrative and organisational skills
  • Excellent attention to detail and effective time management
  • Clear, professional communication skills
  • A proactive team player with the ability to work independently
  • Previous experience is desirable but not essential

What we offer

  • Healthcare Cash Plan
  • A wide range of staff benefits to suit your lifestyle, including retail, travel, and wellbeing discounts
  • Life insurance
  • 24 days annual leave plus bank holidays
  • Cycle to Work scheme
  • Bronze apprenticeship and upskilling programme
  • Enhanced maternity and paternity packages (subject to eligibility)
  • Pension contributions
  • A clear progression pathway with opportunities to increase your earnings
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