Operational Risk Specialist Job at Giacom (Nelson)

Assistant Vice President (AVP), Non-Financial Risk – Data & Model Risk Specialist

The Assistant Vice President (AVP), Non-Financial Risk - Data & Model Risk Speci...

Location

United Kingdom , Belfast

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Minimum of 5-8 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
Ability to identify, measure, and manage key risks and controls
Strong knowledge in the development and execution for controls
Proven experience in control related functions in the financial industry
Proven experience in implementing sustainable solutions and improving processes
Understanding of compliance laws, rules, regulations, and best practices
Understanding of Citi’s Policies, Standards, and Procedures
Strong analytical skills to evaluate complex risk and control activities and processes
Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level
Strong problem-solving and decision-making skills

Job Responsibility

Conduct comprehensive non-financial risk assessments for new and existing data initiatives, data flows, and analytical models, focusing on data governance, data quality, data privacy, model development, model validation, regulatory compliance, and reputational risk
Support the implementation and continuous enhancement of Citi’s Data and Model Risk Management (DMRM) framework, policies, and procedures within the Client Organization
Establish and execute ongoing monitoring activities for critical data assets and models, including data quality metrics, model performance reviews, validation effectiveness evaluations, and incident management
Identify and escalate emerging data and model risks. Collaborate with business owners, technology teams, and model developers to develop and implement effective risk mitigation plans and corrective actions
Partner closely with business units, Technology, Quantitative Risk, Compliance, and other risk functions to ensure a consistent and integrated approach to data and model risk management
Contribute to developing and delivering training and awareness programs on data and model risk management best practices for business stakeholders
Provide oversight and direction for model lifecycle governance, including model onboarding, changes, validations, limitations, inactive models, and annual lifecycle reviews
Influence and partner with senior stakeholders across functions and regions to embed controls, strengthen governance, and drive consistent execution
Lead analysis of control environments and processes, identifying strategic opportunities to enhance control effectiveness, operational efficiency, and overall governance maturity

Fulltime

Assistant Vice President – Third Party Risk Oversight specialist - TPRO - Consumer Credit Risk

The AVP – Third party risk oversight role is responsible for owning and enhancin...

Location

India , Mumbai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

8+ years of experience in Risk management, third-party risk, vendor risk/management or credit risk with a large financial institution
US banking regulatory expectations
Prior experience operating with consumer credit risk or closely related risk domains
Extensive background in managing critical suppliers and regulated third-party relationships
Experience active as a risk/process oversight owner or leading risk platforms, frameworks, or governance models
Bachelor’s degree in related fields
Working knowledge of Vendor relationship management / Vendor risk management/ TPRO
Growth mindset with ability to balance risk, compliance and business enablement
Excellent stakeholder management and executive communication skills
Ability to challenge vendors and internal partners constructively

Job Responsibility

Product ownership and strategy: Own the end-to-end product vision for third-party risk oversight tools, processes, and controls within consumer credit risk
Own the TPRO vision, roadmap, and backlog, ensuring alignment with Citi risk policies and enterprise standards
Translate regulatory guidance, Citi policies, and risk requirements into User stories, controls, and functional requirements into scalable risk oversight solutions
Prioritize initiatives based on risk severity, regulatory commitments and business impact
Third-party Risk oversight: Oversee risk assessment lifecycle for third-party vendors, including: Inherent risk assessments, Due diligence (financial, operations, cyber, data privacy, model risk), Ongoing monitoring and periodic reviews
Ensure critical and high- risk vendors undergo enhanced oversight and governance
Maintain a risk-tiered vendor inventory aligned with consumer credit risk exposure
Supplier and contract management: Ensure supplier contracts meet regulatory, risk and control standard, including: SLAs, KPI, audit and access rights, data protection, information security, confidentiality, BCP/DR (business continuity planning/ Disaster recover), subcontractor and fourth-party controls
Track contract milestones, renewals, terminations and renegotiations
Proactively identify contracts nearing expirations and drive timely renewals or exit strategies

Fulltime

Fraud Risk Specialist

We are looking for a Fraud Risk Specialist to support payment and transaction mo...

Location

United States , Hummelstown

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

MUST reside within a 1.5-hour driving distance of Hummelstown, PA (ZIP code 17036)
High school diploma required
additional experience in financial services or fraud-related work is strongly preferred
Background in fraud investigations, suspicious activity reviews, or payment risk analysis within a financial environment
Familiarity with regulatory reporting processes, including suspicious activity documentation and filing practices
Working knowledge of Bank Secrecy Act requirements, sanctions screening, and FinCEN 314(a) and 314(b) review processes
Ability to analyze transaction activity, evaluate risk, and make sound decisions in situations with limited standardization
Strong written and verbal communication skills, with the ability to prepare reports and clearly explain findings
Proficiency with Microsoft Office 365, Adobe, and relevant e-filing or compliance reporting systems
Comfortable handling detailed documentation, maintaining organized case files, and managing time-sensitive deadlines

Job Responsibility

Investigate real-time payment activity and assigned casework to identify unusual or potentially fraudulent transaction patterns
Assess alerts, reports, and supporting records to determine whether suspicious activity requires formal regulatory escalation
Partner with internal teams to gather facts, clarify investigation details, and ensure each case is supported by complete and accurate information
Prepare detailed case documentation and complete required reporting materials for compliance leadership review
Submit regulatory filings for confirmed suspicious activity within required deadlines and track cases for follow-up or refiling when necessary
Review sanctions-related updates in relevant systems, resolve identified issues, and record outcomes in accordance with established procedures
Screen new hires and vendors against applicable watchlists and communicate results to the appropriate stakeholders
Respond to FinCEN 314(a) requests by conducting required searches, reporting positive matches, and providing scan results to management
Maintain compliance with Bank Secrecy Act requirements and other applicable regulations that govern credit union operations

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Product Operations Specialist, Risk

GoodLeap is a technology company delivering best-in-class financing and software...

Location

United States , Austin

Salary:

25.00 - 28.00 USD / Hour

GoodLeap

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent required
Associate’s or Bachelor’s degree in Business, Finance, or related field preferred
3–5 years of experience in payment operations, transaction monitoring, fraud operations, or risk operations, ideally in fintech or financial services
Hands-on experience reviewing fraud alerts, investigating transaction disputes, performing account verification, and resolving risk and operations cases
Ability to manage a high volume of cases with accuracy and within established service-level timelines
Strong analytical, organizational, and problem-solving skills with sharp attention to detail and risk awareness
Ability to identify inefficiencies and opportunities for automation, and to help define and implement process improvements
Familiarity with fraud-detection platforms and automated decisioning a plus
Effective written and verbal communication skills
ability to coordinate cross-functionally with Compliance, Risk, Product, and Engineering teams, and to communicate directly with borrowers

Job Responsibility

Own the day-to-day resolution of risk and fraud cases for the HELOC product
Review and action risk alerts, monitor transactions, investigate flagged accounts and suspected fraud or account takeover, perform identity verification on failed authentication (magic link) events, and conduct homeowner cashout review
Communicate directly with borrowers to verify activity and resolve issues, and serve as the escalation point for risk events, escalating to Business Credit Risk, Compliance, or Tech as needed
Manage a high volume of cases accurately and within established service-level timelines
Cross-train on and support the broader post-approval operations casework, including HELOC closing and recording issue resolution, account booking, AVM requests, customer dispute investigation and resolution, and vendor coordination
Provide coverage for the operations team as needed and communicate directly with borrowers to drive issue resolution
Support audits, compliance reviews, and internal reporting across risk and operations workflows
Identify areas of efficiency improvement and automation across the risk and operations workflows
Surface where manual processes can be streamlined or automated, help define the requirements for those improvements, and partner with Engineering, Product, and vendors to implement them over time
Help determine which work is ready to automate and which still requires the investigative human layer

Fulltime

Product Operations Specialist, Risk

The Product Operations Specialist, Risk is responsible for the day-to-day risk a...

Location

United States , Bentonville

Salary:

25.00 - 27.00 USD / Hour

GoodLeap

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent required
Associate’s or Bachelor’s degree in Business, Finance, or related field preferred
3–5 years of experience in payment operations, transaction monitoring, fraud operations, or risk operations, ideally in fintech or financial services
Hands-on experience reviewing fraud alerts, investigating transaction disputes, performing account verification, and resolving risk and operations cases
Ability to manage a high volume of cases with accuracy and within established service-level timelines
Strong analytical, organizational, and problem-solving skills with sharp attention to detail and risk awareness
Ability to identify inefficiencies and opportunities for automation, and to help define and implement process improvements
Familiarity with fraud-detection platforms and automated decisioning a plus
Effective written and verbal communication skills
ability to coordinate cross-functionally with Compliance, Risk, Product, and Engineering teams, and to communicate directly with borrowers

Job Responsibility

Own the day-to-day resolution of risk and fraud cases for the HELOC product
Review and action risk alerts, monitor transactions, investigate flagged accounts and suspected fraud or account takeover, perform identity verification on failed authentication (magic link) events, and conduct homeowner cashout review
Communicate directly with borrowers to verify activity and resolve issues, and serve as the escalation point for risk events, escalating to Business Credit Risk, Compliance, or Tech as needed
Manage a high volume of cases accurately and within established service-level timelines
Cross-train on and support the broader post-approval operations casework, including HELOC closing and recording issue resolution, account booking, AVM requests, customer dispute investigation and resolution, and vendor coordination
Provide coverage for the operations team as needed and communicate directly with borrowers to drive issue resolution
Support audits, compliance reviews, and internal reporting across risk and operations workflows
Identify areas of efficiency improvement and automation across the risk and operations workflows
Surface where manual processes can be streamlined or automated, help define the requirements for those improvements, and partner with Engineering, Product, and vendors to implement them over time
Help determine which work is ready to automate and which still requires the investigative human layer

Fulltime

Product Operations Specialist, Risk

The Product Operations Specialist, Risk is responsible for the day-to-day risk a...

Location

United States , Roseville

Salary:

25.00 - 30.00 USD / Hour

GoodLeap

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent required
Associate’s or Bachelor’s degree in Business, Finance, or related field preferred
3–5 years of experience in payment operations, transaction monitoring, fraud operations, or risk operations, ideally in fintech or financial services
Hands-on experience reviewing fraud alerts, investigating transaction disputes, performing account verification, and resolving risk and operations cases
Ability to manage a high volume of cases with accuracy and within established service-level timelines
Strong analytical, organizational, and problem-solving skills with sharp attention to detail and risk awareness
Ability to identify inefficiencies and opportunities for automation, and to help define and implement process improvements
Familiarity with fraud-detection platforms and automated decisioning a plus
Effective written and verbal communication skills
ability to coordinate cross-functionally with Compliance, Risk, Product, and Engineering teams, and to communicate directly with borrowers

Job Responsibility

Own the day-to-day resolution of risk and fraud cases for the HELOC product
Review and action risk alerts, monitor transactions, investigate flagged accounts and suspected fraud or account takeover, perform identity verification on failed authentication (magic link) events, and conduct homeowner cashout review
Communicate directly with borrowers to verify activity and resolve issues, and serve as the escalation point for risk events, escalating to Business Credit Risk, Compliance, or Tech as needed
Manage a high volume of cases accurately and within established service-level timelines
Cross-train on and support the broader post-approval operations casework, including HELOC closing and recording issue resolution, account booking, AVM requests, customer dispute investigation and resolution, and vendor coordination
Provide coverage for the operations team as needed and communicate directly with borrowers to drive issue resolution
Support audits, compliance reviews, and internal reporting across risk and operations workflows
Identify areas of efficiency improvement and automation across the risk and operations workflows
Surface where manual processes can be streamlined or automated, help define the requirements for those improvements, and partner with Engineering, Product, and vendors to implement them over time
Help determine which work is ready to automate and which still requires the investigative human layer

Fulltime

Principal Risk Specialist

As a Principal Risk Associate at Capital One you’ll be responsible for working w...

Location

United States , McLean; Richmond

Salary:

120800.00 - 137900.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

At least 1 year of experience in process management, risk management, product management, or operations
At least 1 year of experience in Compliance, Legal or Risk Management

Job Responsibility

Partner with HR, Global Policy Affairs Group (GPAG), Legal and Compliance stakeholders as relates to the Regulatory Change process
Client Management - Develop and leverage key relationships with stakeholders that enable collaboration across the enterprise
Business Implementation - Identify and track implementation plans to mitigate risk to Capital One
Support process improvement initiatives, driving efficiency and clarity for internal customers
Manage multiple tasks to meet deadlines, independently and with team collaboration
Other risk efforts, including but not limited to: Audit/Exams support, Reporting and supporting the other risk management tasks as needed

What we offer

performance based incentive compensation
cash bonus(es)
long term incentives (LTI)
health benefits
financial benefits
other benefits that support your total well-being

Fulltime

AI Risk Specialist

This is a critical individual contributor role supporting Citi's strategic evolu...

Location

Ireland , Dublin

Salary:

109920.00 - 164880.00 EUR / Year

Citi

Expiration Date

Until further notice

Requirements

Proven years of experience in a large, complex financial institution, regulatory body, or related field
Solid experience in risk management, audit, model governance, or technology risk, with direct exposure to AI/ML deployment and oversight
Demonstrated deep understanding of Artificial Intelligence, including current and emerging technologies such as LLMs, Agentic AI, and their specific risk implications within a financial services context
Proven track record of contributing to large, complex AI technology initiatives
Ability to provide independent analysis and recommendations on complex issues
Experience operating effectively in high-pressure, fast-paced environments, demonstrating resilience and sound judgment under ambiguity, particularly within an evolving regulatory and competitive landscape
Bachelor's degree required
Master's degree preferred

Job Responsibility

Strategic Risk Review & Analysis: Act as a key contributor to the 2nd Line of Defense (2LOD) approval authority for AI cases firm-wide, supporting the assessment of the aggregate risk posture within their domain of expertise
Contribute to the implementation of the strategic vision for AI risk management within the portfolio, ensuring frameworks are effectively applied and aligned with Citi's risk appetite
Participate in efforts to challenge existing processes and contribute to the re-engineering of workflows to unlock efficiency and simplicity in AI risk management
Independent Analysis & Credible Challenge Support: Provide independent analysis and recommendations on AI initiatives, from strategy and design through execution and post-production monitoring, leveraging technical expertise in their chosen domain
Demonstrate deep subject matter expertise in critical AI risk areas, including model fairness and bias, explainability, data privacy, AI security, LLMs, and Agentic AI, to assess and contribute to the mitigation of novel risks, ensuring all AI use cases are robust and compliant
Assist in conducting thematic reviews to identify emerging risk trends and ensure the control environment remains effective as AI technology evolves
Governance, Execution & Continuous Improvement: Support the execution and continuous refinement of the AI Risk Management Framework, assisting in adapting processes to meet evolving technological and regulatory demands
Contribute to the definition, monitoring, and reporting of Key Performance and Risk Indicators (KPIs/KRIs) to govern progress and ensure the realization of committed business value from AI initiatives, while integrating strategic risk considerations
Ensure governance frameworks are applied consistently across all teams and that changes to AI initiatives are rigorously reviewed and approved throughout their lifecycle
Stakeholder Engagement & Influence: Serve as a risk subject matter expert in AI, supporting senior leaders and business/function heads in articulating complex risk exposures within their primary domain, and demonstrating an understanding of the other

What we offer

competitive base salary (which is annually reviewed)
business casual workplace with a hybrid working model (up to 2 days working at home per week)
professional development in a truly global environment
inclusive and friendly corporate culture where gender diversity and equality is widely recognized
supportive workplace for professionals returning to the office from childcare leave

Fulltime

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Operational Risk Specialist

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