Operational Risk Specialist - Banking Job at Randstad (Singapore)

Banking specialist - reconciliations

The Reconciliation team plays a critical role in Banking Operations in maintaini...

Location

India , Pune

Salary:

Not provided

Avaloq

Expiration Date

Until further notice

Requirements

Banking or other professional education, business school and/or relevant experience
1-2 years’ experience in Banking Operations
Good command of VBA (Visual Basic for Applications) and Excel formulas (Pivot, Vlookup, etc.) is an asset
Have an affinity to numbers and be able to analyse large quantities of data
Be a highly motivated, proactive, committed, and adaptable individual, with a “can do” attitude
Be able to collaborate with and influence internal stakeholders to reach the business area objectives
High level of attention to details
Proficient in English, both spoken and written

Job Responsibility

Identify, investigate, allocate and monitor cash breaks, securities, and derivatives position differences
Ensure the effective and efficient management of all aspects of service delivery in collaboration with the internal stakeholders, respecting the agreed communication process and in line with the Service Level Agreements obligations
Support Global Reconciliation in the automation initiatives
Continuous focus on streamlining the processes and improve control on operational risk
Propose system enhancements and analyse defects

What we offer

Annual bonus
Flexible working
Instant recognition scheme
Access to Udemy for professional and personal learning

Fulltime

German speaking Banking Specialist in Securities Transfer

We are the Securities Transfer & Trade Processing team within the Banking Operat...

Location

India , Pune

Salary:

Not provided

Avaloq

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business, Finance, Economics or other related area
3+ years of experience in Securities Transfer- Banking Operations, or back-office processing in the banking or financial services domain
In-depth expertise in securities settlement
Strong communication skills, process-oriented thinking, and the ability to grasp complex situations
Proactive attitude, high integrity, and reliability
Flexibility and willingness to learn
Good understanding of operational risks
Proficient in German with strong English communication skills

Job Responsibility

Organize and monitor the settlement of transactions with and without payment (e.g., bonds, equities, ETFs, funds) as well as market trades
Manage deliveries for transactions free of payment and against payment
Reconcile cash and securities transactions
Support the further development and technical optimization of the Avaloq Core Banking platform
Solid knowledge of SWIFT messages (MT54x) and expert knowledge of Standard Settlement Instructions
Collaborate with internal stakeholders to improve service quality and client satisfaction
support and implement changes in daily operations
Ensure efficient and high-quality service delivery in line with agreed Service Level Agreements
Build positive relationships with custodian banks and clients to enhance service quality

What we offer

Annual bonus
Flexible working
Instant recognition scheme
Access to Udemy for professional and personal learning

Fulltime

Banking specialist - head of german tax services

Within Banking Operations business area, the Banking Operations – Tax Team in Be...

Location

Germany , Düsseldorf

Salary:

Not provided

Avaloq

Expiration Date

Until further notice

Requirements

Completed training as a bank clerk or degree in economics with a specialization in taxation
In-depth knowledge of national and international tax law
Proven experience in managing tax-related banking topics
Several years of professional and personnel management experience in international and remote work environments
Proficient in MS Office applications
Excellent command of German and English, both written and spoken
High level of initiative and assertiveness
Structured, detail-oriented approach combined with quick comprehension
Strong customer and service orientation
Resilient, team-oriented, and adaptable

Job Responsibility

Lead and manage the German Tax team
Coordinate statutory notifications in line with directives from the Federal Central Tax Office and related institutions
Oversee the handling of customer inquiries regarding the tax treatment of securities transactions
Drive project work for implementing legal requirements on tax and reporting topics (e.g., withholding tax, investment tax reform, church tax)
Contribute to the development of new functionalities for our banking platform to enhance process efficiency and minimize operational risks
Ensure compliance with all legal and regulatory requirements within the team
Participate in projects aimed at acquiring new clients
Review and prepare annual tax reports for clients under mandate
Maintain goal-oriented communication with clients and internal stakeholders

What we offer

Annual bonus
Flexible working
Instant recognition
Access to Udemy for professional and personal learning

Fulltime

Banking Specialist - Head of German Tax Services

Within Banking Operations business area, the Banking Operations – Tax Team in Be...

Location

Germany , Berlin

Salary:

Not provided

Avaloq

Expiration Date

Until further notice

Requirements

Completed training as a bank clerk or degree in economics with a specialization in taxation
In-depth knowledge of national and international tax law
Proven experience in managing tax-related banking topics
Several years of professional and personnel management experience in international and remote work environments
Proficient in MS Office applications
Excellent command of German and English, both written and spoken
High level of initiative and assertiveness
Structured, detail-oriented approach combined with quick comprehension
Strong customer and service orientation
Resilient, team-oriented, and adaptable

Job Responsibility

Lead and manage the German Tax team
Coordinate statutory notifications in line with directives from the Federal Central Tax Office and related institutions
Oversee the handling of customer inquiries regarding the tax treatment of securities transactions
Drive project work for implementing legal requirements on tax and reporting topics (e.g., withholding tax, investment tax reform, church tax)
Contribute to the development of new functionalities for our banking platform to enhance process efficiency and minimize operational risks
Ensure compliance with all legal and regulatory requirements within the team
Participate in projects aimed at acquiring new clients
Review and prepare annual tax reports for clients under mandate
Maintain goal-oriented communication with clients and internal stakeholders

What we offer

Annual bonus
Flexible working
Instant recognition scheme
Access to Udemy for professional and personal learning

Fulltime

Banking Specialist - Asset Servicing - Corporate Action

You will be part of a global division located in 4 different regions (Germany in...

Location

India , Pune

Salary:

Not provided

Avaloq

Expiration Date

Until further notice

Requirements

A strong team player, who is able to develop and manage strong working relationships with global internal departments and external counterparties
Effective prioritisation and time management skills
Proven ability to multi-task and operate within a team and independently with limited supervision
Excellent analytical skills with attention to detail
Proficient in Microsoft Office, with aptitude to learn new software and systems
Creative and innovative mindset, with the ability to generate and implement ideas that enhance efficiency, quality, and risk mitigation
Familiarity with financial markets and investment instruments
Ability to work under pressure, meet tight deadlines
Strong written and verbal communication skills
Fluency in written and spoken Business English is essential

Job Responsibility

Prepare timely notifications to clients about upcoming events and their impact on clients' assets accounts and act on client elections accurately by acceptance deadline
Act as a checker and validator for all the activities performed by the team members
Process, book and control all kinds of corporate actions and income collections
Responsible for performing mandatory and voluntary corporate action-related custody and accounting processing requirements, such as dividend payments, reorganisation, bond redemption, etc.
Ensure key criteria and in-scope events for all transaction activity has been identified and actioned
Investigate and resolve stock and cash breaks arising from event bookings all along adhering to established quality control measures and procedures
Close collaboration with internal stakeholders, clients and custodians to ensure that all corporate action events are properly addressed and booked
Responsible for researching and responding to inquiries from internal business groups, depositories, agents, brokers, clients, Investment Managers, sub-custodians and/or custodians
Manage and meet all deadlines by keeping up to date with the progress of events
Ensure procedures and controls are fully adhered to

What we offer

Annual bonus
Flexible working
Instant recognition
Access to Udemy for professional and personal learning

Fulltime

Credit Product Strategy & Plan Specialist

The CPSO team manages credit monitoring, portfolio management, collateral manage...

Location

India , Mumbai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Demonstratable financial services experience, including 6-9 years in Banking or FI Industry
Deep knowledge of Wholesale Credit Processes and Policies spanning the Credit Risk Value Chain
Sound and thorough knowledge of Citi's systems
Significant experience in preparing presentations for seniors
Outstanding awareness and adherence to the control environment

Job Responsibility

Effective Issue Resolution & Risk Mitigation by providing testing support to resolve MRAs/CAPs (Corrective Action Plans) and SIIs (Self-Identified Issues)
Support Portfolio Manager and Assistant Portfolio Manager in Partnership and Continuous engagement with applicable regional and industry stakeholders for effective Issue resolution and Risk Mitigation
Implementation of best practices inline with established guidelines to drive operational consistency
Ensure on-time adoption and continued improvement of the Credit Risk Process Digitalization platforms
Ensure timely completion of projects within the CPSO book of work
Following established governance mechanisms/controls to prevent recurrence of issues
Identify scope to leverage new age tools to optimize processes
Ensure ongoing and timely feedback and coaching of Associates and Senior Analysts
Actively participate in Learning, Development and Training opportunities
Support CPSE VoE Engagement, Belonging (DEI), and Leadership scores

What we offer

Equal opportunity employer
Best-in-class global benefits
Learning and development opportunities

Fulltime

Customer Service Advisor

Join us at Barclays as a Customer Service Advisor and help make a real differenc...

Location

United Kingdom , Cramlington

Salary:

26500.00 GBP / Year

Barclays

Expiration Date

Until further notice

Requirements

Background in customer service, retail, hospitality, or any other role where you've supported customers
Passion for helping people
Empathy and dedication
Ability to provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels
Ability to collaborate across multiple digital channels
Ability to enhance the bank's digital capabilities when current technology is identified as not yet ready to support
Ability to provide exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently
Ability to support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations
Ability to support teams within the business operations function as needed, including risk management, compliance and collections
Comply with all regulatory requirements and internal policies related to customer care

Job Responsibility

Provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels
Collaboration across multiple digital channels to personalise each interaction with a customer
Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support
Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently
Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time
Support teams within the business operations function as needed, including risk management, compliance and collections
Comply with all regulatory requirements and internal policies related to customer care
Be the friendly face and first point of contact for our Retail Banking customers in branch or at one of our local hubs, offering face to face guidance and support with every interaction

What we offer

Pension plan
Private medical insurance
Life insurance
Income protection
Full training
Support of our collaborative team
Modern workspaces, collaborative areas, and state-of-the-art meeting rooms
Facilities include wellness rooms, on-site cafeterias, fitness centers, and tech-equipped workstations
Hybrid working
Structured approach to hybrid working with fixed, ‘anchor’, onsite days

Fulltime

Account Protection Specialist

Our Fraud Servicing team is dedicated to protecting Bluevine and our customers b...

Location

United States , Jersey City; Salt Lake City

Salary:

23.00 USD / Hour

BlueVine

Expiration Date

Until further notice

Requirements

Minimum 2+ years of customer support experience, including direct client-facing interactions
Must be 18 years of age or older and able to meet all job requirements
High school diploma or GED required
Excellent written and verbal communication skills
Ability to follow a defined work schedule: shifts assigned between 8:00 AM – 8:00 PM ET, Monday through Friday
Compliance with hybrid work policy: 2 days in-office, 3 days remote each week
Dedicated, distraction-free home workspace with reliable internet (minimum speed of 100 Mbps)

Job Responsibility

Manage case queues to investigate and resolve potential fraud concerns and high-risk transactions across multiple channels (phone, email, chat, and social media)
collaborate with Security Operations, Backoffice Risk, and banking partners to strengthen fraud prevention
Serve as a subject matter expert on fraud and high-risk transactions, supporting all lines of business (LOBs) and expanding expertise through peer knowledge sharing
Deliver exceptional customer service by owning cases end-to-end—collaborating with internal partners and ensuring timely, effective resolution
Handle all high-risk cases with urgency, consistently meeting or exceeding service-level agreements (SLAs)
Partner with customers, business partners, and leadership to resolve concerns while recommending product or process improvements to mitigate future fraud risks
Collaborate with cross-functional risk teams to reduce fraud incidents, including Account Takeovers (ATO), social engineering, and other red flags
Work independently to manage multiple projects with shifting priorities
Support initiatives and special projects as assigned by leadership
Meet regularly with your leader and team to share trends, address customer concerns, and track progress toward department goals

What we offer

Excellent health coverage and life insurance benefits
401K with an immediate 3% company match
PTO, Company Holidays, and Flexible Holidays
Company-sponsored Mental Health Benefits, including 1:1 therapy
Over $1,000 each year to spend on your personal wellness
Monthly WFH stipends totaling over $1,000 annually
Generous, paid parental leave covering up to 20 weeks of leave for birthing parents and up to 12 weeks of leave for all other parents
Access to financial coaches and education sessions
Weekly catered lunches and fully stocked kitchen pantries
Community-based volunteering opportunities

Fulltime

Operational Risk Specialist - Banking

Randstad

Location:
Singapore , Singapore

Category:
Banking

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
April 10, 2026

Expiration:
May 02, 2026

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Expiration:May 02, 2026

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Location:
Singapore , Singapore

Category:
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Contract Type:
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Job Posted:
April 10, 2026

Expiration:
May 02, 2026