Operational Risk Senior Officer, Citi

Operational Risk Senior Officer

Citi

Location:
United Kingdom, Belfast

Category:
Banking

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

This individual contributor role focuses on Operational Risk Management Execution within the COO Organization. The primary responsibility involves leading and overseeing execution of the Lessons Learned program across COO functions. This includes collaborating with various stakeholders to systematically review, document, and disseminate insights from internal and external events to reduce future risks and enhance organizational processes.

Job Responsibility:

Establishes and oversees the application of operational risk policies, technology and tools, and governance processes
Independently assess risks and drive actions to address root causes
Serves as subject matter expert for performance issues
Issues Management (KPI/KRI/Corrective Action Plans)
Resolves transactional level escalations
Analyzes scorecards/performance management tools
Monitors goals through performance, risk and relationship oversight
Collaborates to resolve issues
Develops and maintains relationships across business users and Lines of Defense

Requirements:

Relevant experience
Outstanding communication and influencing skills through all levels of the organization and with external partners and vendors
Exceptional relationship management skills
Ability to effectively communicate complex topics to a broad audience
Detailed oriented with analytical skills
Expert in Microsoft Office Tools
Bachelor's/University degree, Master's degree preferred

What we offer:

Generous holiday allowance starting at 27 days plus bank holidays
Discretional annual performance related bonus
Private medical insurance packages
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to learning and development resources

Additional Information:

Job Posted:
November 18, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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