CrawlJobs Logo

Operational Risk Senior Officer

https://www.citi.com/ Logo

Citi

Location Icon

Location:
United Kingdom , Belfast

Category Icon
Category:

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

This individual contributor role focuses on Operational Risk Management Execution within the COO Organization. The primary responsibility involves leading and overseeing execution of the Lessons Learned program across COO functions. This includes collaborating with various stakeholders to systematically review, document, and disseminate insights from internal and external events to reduce future risks and enhance organizational processes.

Job Responsibility:

  • Establishes and oversees the application of operational risk policies, technology and tools, and governance processes
  • Independently assess risks and drive actions to address root causes
  • Serves as subject matter expert for performance issues
  • Issues Management (KPI/KRI/Corrective Action Plans)
  • Resolves transactional level escalations
  • Analyzes scorecards/performance management tools
  • Monitors goals through performance, risk and relationship oversight
  • Collaborates to resolve issues
  • Develops and maintains relationships across business users and Lines of Defense

Requirements:

  • Relevant experience
  • Outstanding communication and influencing skills through all levels of the organization and with external partners and vendors
  • Exceptional relationship management skills
  • Ability to effectively communicate complex topics to a broad audience
  • Detailed oriented with analytical skills
  • Expert in Microsoft Office Tools
  • Bachelor's/University degree, Master's degree preferred
What we offer:
  • Generous holiday allowance starting at 27 days plus bank holidays
  • Discretional annual performance related bonus
  • Private medical insurance packages
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to learning and development resources

Additional Information:

Job Posted:
November 18, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Operational Risk Senior Officer

Business Risk Senior Officer

Join Citi's Markets Controls team to lead several critical control and governanc...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Extensive proven experience in risk and control analysis, evaluation, and management either in a first line of defence, compliance or internal audit role in Financial Services
  • Minimum 10 years relevant experience with ability to demonstrate deep technical knowledge of Markets sales and trading processes across multiple asset classes
  • Excellent relationship-building, senior stakeholder management, problem solving and communications skills (both written and verbal)
  • Proven track record of successful delivery to high quality standards with excellent attention to detail, an analytical mindset and drive for results
  • Self-starter with ability to manage and prioritize effectively and resolve conflicting priorities
Job Responsibility
Job Responsibility
  • Lead the design and implementation of the RCSA across multiple global businesses, including development and maintenance of standardised risk and control profiles to provide a comprehensive assessment of operational and compliance risks, tailored to specific asset classes where relevant
  • Accountable for engaging senior management in each global business to agree and refine applicability of standardised global risk and control profiles to their business, and for recommending changes to standardised risk and control profiles considering changes in the business operating environment including emerging risks
  • Establish and champion control expectations within core Markets sales and trading processes aligned to businesses own objectives and standards defined by 1LoD risk and control teams
  • Ensure that control expectations within core Markets sales and trading processes adhere to robust review and challenge by second and third lines of defence, and peer benchmarks
  • Provide subject matter expertise in all aspects of RCSA Program execution to Markets business senior management and stakeholders, including collaboration across the wider RCSA and Controls Monitoring, and Product Governance Teams
  • Lead responses to required and ad-hoc reviews and regulatory / supervisory examinations of accountable areas within the RCSA Program across all Markets businesses
What we offer
What we offer
  • Generous holiday allowance starting at 27 days plus bank holidays
  • increasing with tenure
  • A discretional annual performance related bonus
  • Private medical insurance packages to suit your personal circumstances
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to an array of learning and development resources
  • Fulltime
Read More
Arrow Right

Business Risk Senior Officer

This new role is part of the Markets Price Risk and Control Data Execution team ...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years experience in Operational Risk Management, Audit, Compliance or other control function and SME in Business Process Mapping, Control Requirements, data analysis, business requirement documentation, implementation including user acceptance testing and development and adoption
  • Strong project management skills
  • ability to gain consensus among project teams, and drive initiatives to completion effectively
  • Strong analytical and problem-solving skills, with attention to detail, as well as ability to understand discrete steps in their process and where remediation needs to be implemented when issues arise
  • Ability to understand the purpose of the process in terms of the greater context of the business, the products related to the process, what data is being captured and the reports that are produced
  • Hands-on practitioner expertise in implementing structured business/operational processes and business requirements documentation
  • Ability to work cross-functionally, including managing and liaising with key technology and business teams throughout implementation to ensure successfully delivery, leading workshops with senior management and stakeholders
  • Ability to manage a project plan, RAID logs, and communications with senior stakeholders
  • Excellent communication and influencing skills are vital. The candidate will need to draw on experience and will require the ability to clearly articulate principles and methodologies to a variety of audiences including senior internal stakeholders and to find creative solutions to issues as they arise
  • Excellent proficiency in Microsoft Office, particularly Excel (metrics and data analysis), PowerPoint (presentation decks), and Word (writing and editing procedural and technical documentation). Tableau is a plus
Job Responsibility
Job Responsibility
  • Implement processes for the effective management of internal Data Management controls by monitoring business data quality reports with associated key indicators & metrics, and driving continuous improvement initiatives within the business, resulting in reduction of inherent risks
  • Implement Data Quality reporting through the definition and implementation of business, data and system related control and remediation frameworks at points of capture in order to resolve data quality exceptions
What we offer
What we offer
  • Generous holiday allowance starting at 27 days plus bank holidays
  • increasing with tenure
  • A discretional annual performance related bonus
  • Private medical insurance packages to suit your personal circumstances
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to an array of learning and development resources
  • Fulltime
Read More
Arrow Right

Client Controls Business Risk Senior Officer

The Business Risk and Control Sr Officer will be part of Citi’s Client Chief Adm...
Location
Location
United Kingdom , Belfast
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
  • Ability to identify, measure, and manage key risks and controls
  • Track record leading Control related projects and programs
  • Ability to see the big pictures with high attention to critical details
  • Develop and implement strategy and process improvement initiatives
  • Comprehensive knowledge of Citi’s businesses and functions and their risk profiles
  • Developing new ideas and improving current processes to proactively mitigate risks
  • Requires an ability to provide challenge and make recommendation for risk and controls remediation
  • Expert knowledge in the development and execution for controls
  • Proven experience in control related functions in the financial industry
Job Responsibility
Job Responsibility
  • Assessing the effectiveness of existing controls, identifying areas for improvement, and implementing necessary changes
  • Continually drive and manage controls enhancements focused on increasing efficiency and reducing risk
  • Keep Management aware of the risk and control environment of the Business, including emerging risks, through continuous and open communication
  • Appropriately assess risk when business decisions are made, driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding business practices, and escalating and reporting control issues
  • Drive execution of the Enterprise Risk Management Framework and adherence with Risk Management/Compliance Policies
  • Drive quality, completeness, and accuracy of implementation of the control framework and maintain a robust Manager’s Control Assessment (MCA) in accordance with applicable Policies, Standards, and Procedures
  • Assist covered teams within Client in adherence to Policies, Standards and Procedures
  • Responsible for the coordination and management of issues with key stakeholders, ensuring compliance with Issue Management Policy, Standards and Procedures
  • Take ownership to identify and assess Operational and Compliance Risk events
  • Serve as a main point of contact for audit groups and ensure audit requests are timely and appropriately provided
What we offer
What we offer
  • Exposure to the Firm’s senior stakeholders within various functions
  • Friendly, dynamic and diversified environment
  • Collaborate with colleagues from different functions, countries, and diverse backgrounds
  • Develop technical skills through process improvement and automation
  • Acquire in-depth and end-to-end knowledge of supported functions and processes.
  • Fulltime
Read More
Arrow Right

Operational Risk Sr Officer I

The Operational Risk Sr Officer I is a strategic professional who closely follow...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years relevant experience
  • Outstanding communication and influencing skills through all levels of the organization and with external partners and vendors
  • Exceptional relationship management skills
  • must be able to address and resolve conflict while maintaining relationships
  • In depth knowledge of Operational Risk processes (associated to the 2nd line of defense) and technology platforms to support Challenges, reporting and management of book of work
  • Ability to effectively communicate complex topics to a broad audience
  • Detailed oriented with analytical skills preferably in Tableau, as the role requires analytical output creation, design and presentation
  • Expert in Microsoft Office Tools
  • Prior Data Governance and Data control experience preferred
  • Third Party Oversight/Vendor Oversight experience preferred
Job Responsibility
Job Responsibility
  • Establishes and oversees the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks
  • Independently assess risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices
  • Lead execution of ORM Data Use Cases working with multiple stakeholders in the chief data office, ORM Risk leads, technology teams and various PMO teams to plan, track, execute and deliver on data projects
  • Identify and Document Scope, Strategy and Success criteria for Operational Risk Data Governance Programs
  • Define and manage Operational Risk Management Products, liaise with stakeholders and technology partners
  • Document requirements as a delegate of the Data Governance Lead
  • Socialize the requirements and obtain approvals
  • Responsible for oversight and execution of critical ORM Initiatives as a Program/Project manager, with required SME input
  • Manage all program/project execution artifacts required for Business Completion and IA Validation of regulatory milestones and deliverables
  • Creates and provides analytical insights to support risk management decision making
  • Fulltime
Read More
Arrow Right

Operational Risk Officer

The Operational Risk Officer is a strategic professional who stays abreast of de...
Location
Location
Poland , Warsaw
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s/University degree, Master’s degree preferred
  • Min 4 years of experience in Operational Risk. Other risk and control disciplines would be a plus – credit, and market
  • Experience in ICT Risk Area/ Markets would be desirable
  • Excellent interpersonal and communication skills – verbal & written
  • A team-player with positive/can-do approach
  • High level of energy, enthusiasm and motivation
  • Fluent Polish and English
Job Responsibility
Job Responsibility
  • Establishes and oversees the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks
  • Independently assess risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices
  • Serves as a subject matter expert for Issues Management (e.g. Corrective Action Plans)
  • Recommends control enhancements as needed
  • Develops and maintains relationships across the business users and Lines of Defense to better understand and deliver customer requirements by responding to changes in the internal and external business environment
  • Identifies best practices to be shared with global Citi businesses
  • Develops and maintains tracking metrics for management reporting and escalation
  • Has the ability to operate with a limited level of direct supervision
  • Can exercise independence of judgment and autonomy
  • Acts as SME to senior stakeholders and/or other team members
What we offer
What we offer
  • Job contract and social benefits (private medical care, fitness card, life insurance, pension programme, co-financing of cultural and entertainment events and more)
  • Access to e-learning platform (Degreed) as well as English learning platform
  • Possibility to gain globally appreciated work experience
  • Friendly and supportive culture and team
  • Flexible and partly-remote working conditions
  • Fulltime
Read More
Arrow Right

Data Risk Officer, Risk Appetite Planning, Metrics and Analysis

The Data Risk Officer role will serve as a subject matter expert on data risk ap...
Location
Location
United States , Tampa; Irving
Salary
Salary:
130880.00 - 196320.00 USD / Year
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7-10 years of direct experience in a non-financial risk (data, technology, or reporting risk) or relevant 1LOD function within a financial services organization
  • Experience in assessing risk appetite for non-financial risks aligned with regulatory expectations
  • Proficient in risk assessment principles and supervisory expectations in terms of the quantity and quality of operational risk management
  • Demonstrable understanding of Data Management fundamentals, including Data architecture, Data principles, and a deep appreciation of intersectionality and interdependency with enterprise Technology and systems architecture
  • Strong technical problem-solving and analytical skills to include design and execution of risk and control assessments
  • Deep expertise with risk metrics, including prominent roles in design, delivery, sustainability of metric delivery and/or auditing/challenging metrics
  • Well-developed listening skills and a strong ability to communicate and engage effectively, both orally and in writing
  • Experience in working with internal relationships and partnering with a range of stakeholders (e.g., business, functions) to support change management efforts
  • Continuous improvement mind-set to solve for root causes, assess the impact of actions, and adjust as needed
  • Well-versed in executing risk management monitoring routines, tracking identification to resolution
Job Responsibility
Job Responsibility
  • Support the primary oversight of the firm's Data Risk Appetite, including assessment of factors of risk, assessing and monitoring path-to-green efforts, and managing metrics that measure risk and associated analysis
  • Work collaboratively with 1LOD teams to support the definition of clear path-to-green strategies and assist in driving the execution of agreed plans
  • Contribute to identifying and executing independent second-line risk assessments, in coordination with other ORM teams where needed
  • Participate in internal knowledge sharing initiatives related to Data Risk Appetite efforts
  • Help ensure that this multidisciplinary and cross-cutting risk area is well understood and that the implications of firm-wide remediation efforts are understood in terms of path-to-green efforts
  • Assist in the negotiation and remediation of identified risk and control concerns
  • Prepare materials for escalation of significant or unaddressed risk issues and control environment concerns to appropriate governance forums and Risk leadership
  • Support the primary interface to key stakeholders such as regulators, senior management, and the Board, as it relates to 2LOD assessment/point of view for the Risk Category
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets
What we offer
What we offer
  • medical, dental & vision coverage
  • 401(k)
  • life, accident, and disability insurance
  • wellness programs
  • paid time off packages including vacation, sick leave, and paid holidays
  • discretionary and formulaic incentive and retention awards
  • Fulltime
Read More
Arrow Right

Senior Officer, Derivatives and Margining Operations

This is an Operations Manager role responsible for the end to end processing of ...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • University degree or equivalent experience
  • 5-7+ years of relevant experience in Tier 1 global financial institutions
  • Ability to work under pressure and manage to deadlines in a fast-paced environment
  • Strong interpersonal skills and ability to interface with senior management
  • Strong risk management and control mindset
  • Excellent Project Management/UAT skills
  • Self-reliant, excellent problem solver and results oriented
  • Demonstrated experience leading people and developing effective and diverse teams
Job Responsibility
Job Responsibility
  • Execute Derivatives trade confirmation and settlement in timely and accurate manner
  • Generate Margin call to clients and post collateral as per agreement
  • Formulate procedures, techniques and contribute to the development of new techniques that increase team productivity, ensuring entire team meets or exceeds performance goals
  • Escalate control gaps and issues to leadership and implement procedures and solutions to mitigate risk
  • Proactive engagement with Singapore country and Global Commodities stakeholders (Business, Technology, Finance/PCG, Legal etc.) in order to support the business and clients
  • Work closely with the Risk & Control team in adhering to an effective control framework that fully meets Audit, Compliance and Regulatory requirements
  • Involvement in developing standardized and sustainable operational workflow and service standards for new product or product variations launches by Global/APAC Commodities business. ie. NPAC process
  • Ensuring robust infrastructure and tools (Dashboards, MIS, Alerts etc.) are in place to effectively manage risk
  • Complete Static data set-up to facilitate trade booking in a timely and accurate manner
  • Perform reconciliation and investigate cash breaks in coordination with the Control team
  • Fulltime
Read More
Arrow Right

Framework And Governance Senior Officer

The Framework and Governance Senior Officer is part of the Global Framework and ...
Location
Location
United Kingdom , Belfast
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Seasoned professional operating within the Banking, Finance or related consulting role
  • Proven experience in risk management with the ability to demonstrate a comprehensive understanding of Compliance and Operational Risk Management Frameworks
  • Strong understanding of Independent Assurance subject matters
  • Demonstrated ability of establishing internal strategies, procedures and processes to adhere to risk management frameworks
  • Knowledge of Compliance laws, rules, regulations, risks and typologies
  • Outstanding communication and influencing skills through all levels of the organisation
  • Exceptional relationship management skills
  • must be able to address and resolve conflict while maintaining relationships
  • Ability to effectively communicate complex topics to a broad audience
  • Strong analytical skills, including the ability to filter, prioritize and validate potentially complex material from multiple sources
Job Responsibility
Job Responsibility
  • Establishing internal processes and procedures to ensure TCCORO’s effective delivery of Operational Risk Management responsibilities
  • Oversight and coordination of TCCORO’s Global Assurance Program, partnering with execution teams, providing ongoing governance to ensure a best in class Monitoring & Testing program
  • Liaising with TCCORO’s Executive Management Team to ensure the effective delivery of the Independent Senior Operational Risk Managers mandate
  • Representing TCCORO in central working groups to ensure ongoing adherence to central framework components
  • Ongoing communication and training of central program/framework requirements
  • Preparing communications and reports, and developing associated presentations for senior management, stakeholders, and regulatory engagements where required
  • Executes ad-hoc activities for the TCCORO organization, including but not limited to: researching and drafting materials for presentations of deep dives into selected topics, coordinating deliverables related to audit/regulatory inquiries, and maintaining associated data for executive reporting
  • Appropriately assesses risk when business decisions are made, demonstrating knowledge for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, and applying sound ethical judgment
What we offer
What we offer
  • Working in an international environment in one of the greatest financial institutions worldwide
  • An enjoyable and challenging learning path, which leads to a deep understanding of Citi’s products and services
  • Competitive salary and social benefits (medical care, multisport, life insurance, award-winning pension plan, holiday allowance, hybrid work model, paternity/maternity scheme, award/recognition system, very lucrative employee referral program, and other)
  • Consideration for a yearly bonus
  • International projects in a culturally diverse and dynamic environment as well as learning top quality organizational culture
  • A supportive workplace for professionals returning to the office from childcare leave
  • Abundance of internal job opportunities locally and globally
  • Fulltime
Read More
Arrow Right