Operational Risk Senior Officer, Citi

Citi

Location:
Poland, Warsaw

Category:
-

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

This role is part of the ORM Framework & Standards group, whose mission is to advance Operational Risk Management practices at Citi, and supply understanding and clarity to its stakeholders. The role will be responsible for the ongoing development, transformation, and maintenance of ORM’s MCA Independent Assessment Program through which ORM oversees the MCA Program design, management, and execution, in alignment with industry practices and regulatory expectations.

Job Responsibility:

Lead the design and maintenance of an MCA independent assessment Program to oversee the MCA design, management and execution, that is deployed across ORM
Lead the development of training and provide subject matter expertise to ORM coverage teams with regards to their roles and responsibilities and the execution of the MCA Independent Assessment Program reviews
Ensure appropriate infrastructure and data is available to support the execution of the MCA Independent Assessment Program
Engage and coordinate with specialists from other second line of defence functions in effective challenge of business’ MCA practices
Proactively analyze various MCA data sources to form an independent assessment/opinion on the adequacy of the MCA Program
Participate in MCA Governance Forums (MCA Design Authority Committee, MCA Steering Committee, MCA Transformation working groups etc.) to provide oversight and promote effective and efficient operational risk management practices
Lead the development of the annual plan of the MCA Independent Assessment reviews with regards to the MCA Program design and management
Lead the execution of periodic/ targeted independent reviews of the MCA Program design and management e.g., Reviews of MCA Standard/Procedures, MCA system, 1LOD MCA Quality Assurance, MCA reports/metrics etc. to assess adherence with related Policies, Standards and/or Procedures
Lead the identification of areas of enhancements in the MCA Program methodology and management
Promote actions to address root causes of the Issues identified and validate their completion and resolution of Issues
Ensure project completion, special assignments and other ad hoc activities as required
Act as SME to senior stakeholders and/or other team members
Apply in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and workflow for the function
Interface with Regulators on MCA Independent Assessment Program matters
Present MCA Independent Assessment Program outcomes to Governance Committees/Senior Management
Identify emerging risks and opportunities to stated objectives as they arise

Requirements:

10+ relevant years of experience Operational Risk Management, Audit, Compliance, or other control function
Strong negotiation, influencing and stakeholder management skills across a variety of stakeholders at different levels
Ability to collaborate effectively by building partnerships and working well with others to meet shared objectives
Excellent interpersonal skills and ability to work well in a team environment collaborating across diverse groups
Ability to multi-task and manage multiple projects simultaneously
Ability to optimizes work processes by balancing effective / efficient processes with a focus on continuous improvement
Bachelor’s/University degree, Master’s degree preferred

Nice to have:

Data Analysis
Laws and Regulations
Management Reporting
Referral and Escalation
Risk Remediation

What we offer:

Private Medical Care Program
Life Insurance Program
Pension Plan contribution (PPE Program)
Employee Assistance Program
Paid Parental Leave Program (maternity and paternity leave)
Sport Card
Holidays Allowance
Sport and team recreation activities
Special offers and discounts for employees
Access to an array of learning and development resources
A discretional annual performance related bonus

Additional Information:

Job Posted:
June 21, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Operational Risk Senior Officer