Operational Risk Senior Officer

• Primary responsibility for oversight and coverage of Payments in TTS with key focus area of Global Clearing, European/USD Clearing, and Commercial Cards
• Support Payments business in alignment with the ORM Policy and Framework through close and continuous oversight and challenge
• Lead and coordinate ORM TTS Coverage of Payments across Clusters and/or Risk Category subject matter experts
• Oversee the implementation of operational risk policies, technology, tools, and governance processes to create solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks
• Design and oversee the implementation of effective control measures to mitigate identified risks
• Independently assess operational risks in the business to ensure it is within the acceptable risk appetite
• Review and challenge the effectiveness of risk mitigation strategies and control measures implemented by the 1st line of defense
• Build and maintain effective relationships with Business Partners, establishing credibility by understanding the business, their needs, strategic priorities, and challenges
• Attend regularly held Risk & Control Forums
• Provide strategic risk advisory and support to the business and other stakeholders, guiding in decision-making processes
• Partner with key stakeholders across the firm to drive operational risk strategy in alignment with organizational objectives and risk appetite
• Support internal and external audits and regulatory examinations, as applicable
• Promote a culture of risk awareness, connectivity across ORM and accountability in the business, escalating risks as appropriate
• Report significant risk issues and breaches to executive management
• Partner with Sr. management on the reporting and presentation of operational risk status, trends, and key developments to the board, regulators, and other key stakeholders, as applicable

• 10+ years of relevant experience
• TTS Product knowledge strongly desired
• Robust understanding of operational risk management frameworks, industry standards, regulatory requirements, risk mitigation practices, and risk and control disciplines
• Demonstrated leadership in coordinating with business units and senior management to address operational risk issues and implement solutions
• Demonstrated track record of effectively assessing and managing competing priorities
• Experience interacting with Regulators and Internal Audit
• Previous experience working on complex firm-wide projects or processes
• Effective leadership ability to credibly challenge and influence stakeholders
• Comfortable in dynamic environments, capable of adapting to change while maintaining focus on risk management objectives
• Ability to think strategically and align operational risk management with organizational goals and regulatory obligations
• Excellent communication skills, with the ability to interact effectively at all levels, develop strong partnerships across the organization, and present complex information clearly to senior management and stakeholders
• Compelling leadership qualities with ability to credibly challenge the 1st line and influence stakeholders
• Effective stakeholder management skills, with the ability to understand drivers and overcome barriers
• Dynamic negotiation skills, a proactive and 'no surprises' approach in communicating issues and strength in sustaining independent views
• Robust analytical problem-solving abilities and a high level of integrity to deal with highly confidential data

Master's degree

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• planned time off (vacation)
• unplanned time off (sick leave)
• paid holidays