Operational Risk Senior Manager, Citi

Citi

Location:
Poland, Warsaw

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Operational Risk Senior Manager will join Citi’s Risk Team, managing operational risk in compliance with the First Line of Defense and the organization’s risk appetite. Responsibilities include analyzing operational risk, enhancing processes, liaising with stakeholders, and guiding junior analysts. The role requires expertise in Markets Products and services, data management skills (e.g., VBA, Python, Power BI), and over 10 years of experience in operational risk or related functions. Citi offers a hybrid work setting, competitive salary, and numerous employee benefits.

Job Responsibility:

Produce analytics and reporting used to manage Operational risk.
Perform root cause analysis of common operational problems.
Develop, enhances, and validate the methods of measuring and analyzing different Operational risk types.
Communicate results to diverse audiences.
Provide guidance to junior analysts as and when necessary.
Manage stakeholder interaction.
Apply AI based solution to enhance risk identification and controls.
Challenge the status quo, display initiative and innovation in coming up with solutions.

Requirements:

Good knowledge and understanding of Markets Products and services.
General management skills, leadership abilities and administrative experience.
Strong verifiable management of Excel and Power Point (exclusive).
Proven data management skills such as VBA, Python, SQL, Power BI or Tableau (valued but not exclusive)
Proficiency handling very large data sets.
Familiarity with enhancing, automating, or simplifying control processes as well as monitoring control exceptions and breaches.
Proven ability to design and lead projects that enhance processes, showcasing creativity in problem-solving complex situations.
>10 years of experience in Operational Risk Management, Audit, Compliance or other control function.
Effective communication skills to liaise with various stakeholders across the business.
Orientation to results and detail, efficient working in a dynamic environment, managing multiple responsibilities and delivery of simultaneous tasks in a rigorous control environment while connecting the dots across different workstreams.

Nice to have:

Proven data management skills such as VBA, Python, SQL, Power BI or Tableau (valued but not exclusive)
Familiarity with enhancing, automating, or simplifying control processes.

What we offer:

Private Medical Care Program
Life Insurance Program
Pension Plan contribution (PPE Program)
Employee Assistance Program
Paid Parental Leave Program (maternity and paternity leave)
Sport Card
Holidays Allowance
Sport and team recreation activities
Special offers and discounts for employees
Access to an array of learning and development resources
A discretional annual performance related bonus
A chance to make a difference with various affinity networks and charity initiatives.

Additional Information:

Job Posted:
September 11, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Operational Risk Senior Manager