Operational Risk Senior Manager, Citi

Citi

Location:
United States, Tampa

Category:
Finance

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Citibank, N.A. seeks an Operational Risk Senior Manager for its Tampa, FL location. Responsibilities include collaborating with stakeholders, MCA Transformation efforts, and supporting business adoption. Telecommuting/hybrid work schedule may be permitted within a commutable distance from the worksite in accordance with Citi policies and protocols.

Job Responsibility:

Collaborate with stakeholders including customers, business owners, and development teams to gather requirements and prioritize features
review the product backlog and incorporate feedback from customers, end-users, and internal teams
work with the Global Business Risk and Control (GBRC) team on the facilitation of MCA (Manager Control Assessment) Transformation efforts as required by the MCA standard
support the re-design, implementation, and embedment of the MCA across Citi globally, helping to strengthen an enhance MCA
ensure that all transformation efforts, timeliness, and objectives are met per the set plans and targets
help to coordinate Business and Functions adoption efforts and provide needed guidance, support, and centrally supported execution
perform user acceptance testing for MCA transformation
resolve user queries and concerns during UAT
develop release notes and update the system user guide
work with Technology partners to track and resolve system defects
draft technology communications for the user community that feeds into the MCA wide publications feed

Requirements:

Bachelor’s degree, or foreign equivalent, in Business Administration, Information Systems Engineering and Management, Risk Management, or a related field
three (3) years of experience in the job offered or in a related quantitative occupation supporting user acceptance testing
planning automated information systems to align information technology with business strategy
supporting oversight routines for data and information systems management
identifying track-to-closure risks related to data management
defining and implementing standard, guides, and procedures towards mitigating and eliminating data management risks
developing solutions using Agile and Scrum for project and program implementation practices
performing maximum likelihood estimation, time series estimation, and forecasting

What we offer:

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Additional Information:

Job Posted:
May 31, 2025

Expiration:
July 18, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Operational Risk Senior Manager

Citi

Location:United States, Tampa

Category:Finance

Contract Type:Employment contract