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Citi Logo Citi · IT - Administration

Operational Risk Senior Manager

Ireland, Dublin Employment contract 109920.00 - 164880.00 EUR / Year · Job Posted June 03, 2026
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Job Description

The Program Group Manager ensures that outsourcing practices are fully aligned with EBA Outsourcing Guidelines and DORA, enabling local entities to meet regulatory expectations in a harmonized and controlled manner. Operating as a central governance function, this position provides critical oversight, challenge, and coordination across multiple jurisdictions, leading and directing a team of professionals. The role demands a comprehensive understanding of how different functions interact to achieve business objectives, with a strong emphasis on commercial awareness and effective communication at senior levels.

Job Responsibility

  • Driving the standardization of outsourcing governance across all European branches, subsidiaries, and regulated entities.
  • Ensuring consistent interpretation and implementation of EBA Outsourcing Guidelines and DORA regulatory requirements.
  • Designing and maintaining a centralized outsourcing governance framework, including defining minimum control standards and governance requirements.
  • Acting as the bridge between group policy and local execution, balancing central control with local regulatory obligations.
  • Leading, planning, and coordinating day-to-day activities for programs focused on third-party risk, exercising full management responsibility over a team or multiple teams.
  • Ensuring the creation and sign-off of comprehensive program documentation, including plans, charters, and stakeholder management plans.
  • Overseeing all areas of program execution, including funding, staffing, stakeholder engagement, risk escalation, and vendor performance monitoring.
  • Assessing and managing risk in business decisions, ensuring compliance with laws, regulations, and ethical standards, and supervising team activity.

Requirements

  • 10+ years of relevant experience in risk governance, outsourcing, or program management.
  • Strong negotiation, influencing, and stakeholder management skills, capable of engaging at senior levels.
  • In-depth understanding of EBA Outsourcing Guidelines and DORA regulatory frameworks.
  • Demonstrated ability to lead and manage teams, including performance evaluation and resource allocation.
  • Proven capability to apply comprehensive understanding of concepts to resolve complex issues across various functions.
  • A Bachelor's/University degree or equivalent experience, with a Master's degree being a plus.
  • Required Licensing/Registration: Series 7, Series 9, Series 10, Series 63, Series 65.

What we offer

  • competitive base salary (which is annually reviewed)
  • hybrid working model (up to 2 days working at home per week)
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