Operational Risk Senior Analyst

• Support Internal Fraud incident and loss reporting
• Check and oversee the client reimbursement process
• Create reimbursement reporting metrics and monitor actions and timing
• Support case tracking and defect analysis of Internal Fraud events with alignment to IFRAs to deepen proactive risk identification
• Support / Implement the provision of meaningful Governance routines / MIS to facilitate the identification of risk / measurement of work and substantially support business decisions based upon the work performed
• Provide thought leadership to contribute to the continuing evolution of the NAM IF focused function
• Participates in the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks
• Contributes to risk assessments and drives actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices
• Provides governance and oversight may include (not limited to) technology operational risk, risk for example
• Evaluates the control environment by ensuring appropriate controls are in place
• Coordinates audits, examinations, and deliverable requirements from internal and external reviewers by supporting coordinating activities
• Ensures project completion, special assignments, and other ad hoc activities as required
• Ensures the Operations Team is in compliance with all regulatory policies and procedures
• Additional duties as assigned

• 5-8 years experience and exposure to Financial Services industry with a focus on Fraud and/or Dispute Resolution preferred
• Reg E policies and procedures knowledge
• Analytical, creative and forward thinking - drive solution development for problems is essential
• Skillset of working in control or risk functions with experience in consumer business and/or in a direct fraud management/control role, preferred
• Creating/delivering presentations and influence executive audiences of all levels including senior level management
• Ability to work independently and manage timelines with ability to successfully deliver assignments
• Excellent verbal and written communication skills
• Customer focused with excellent Interpersonal skills and ability to work well in a team environment collaborating across diverse groups
• Demonstrated understanding of operational risk and gap identification
• Ability to prioritize and manage multiple projects simultaneously
• Ability to present a compelling case to influence others where appropriate
• Bachelor's/University degree or equivalent experience

Retail Bank experience preferred

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages including planned time off (vacation), unplanned time off (sick leave), and paid holidays
• discretionary and formulaic incentive and retention awards