Operational Risk Senior Analyst Job at Citi (Mumbai)

Commodities Operations Senior Analyst

The Commodities Operations Senior Analyst is an intermediate level position with...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5-8 years of relevant experience preferred
Relevant Degree and/or equivalent experience in Finance or fast-paced working environment is preferred
Understanding of confirmations and settlements processes as well as operational risk
General knowledge of Commodities is desirable
Good knowledge of OTC long-form Confirmations, ISDA & CSA is desirable
Energetic, flexible, collaborative, proactive and independent
Strong, influential communicator who is articulate and concise
Strong risk management and control mindset
Ability to identify gaps in controls and provide solutions
Provides evaluative judgment based on analysis of information in complicated, unique and dynamic situations

Job Responsibility

Process commodities trade confirmations and settlements in a timely, accurate and effective manner
Physical Inventory reconciliation (i.e. India Gold)
Investigation, escalation, and resolution of cash breaks
Coordination with the Global Cash Breaks team
Liaise with Global Commodities Stakeholders (Trading, Sales, Middle office, Legal and Technology)
Provide support to Front Office Sales & Trading for all commodity confirmations and settlements related queries
Identify control deficiencies, resolve issues and escalate control gaps & issues to senior management
Approval responsibilities for both STP and Manual Payments release
Overseeing and developing our APAC Commodities Operations Team
Risk management and oversight of critical core operations activities

What we offer

Excellent training opportunities to continuously learn and develop across the wide range of Commodity products
Opportunity to grow your career, give back to your community and make a real impact

Fulltime

Tax Operations Senior Analyst

Tax Operations Senior Analyst role at Citi's Europe Wealth Client Tax Operations...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

A good track record of experience in a tax-related area and good understanding of tax reporting and operational tax processes
Good understanding of Cash & Stock Reconciliations
Swift notifications knowledge - MT599, MT546, MT568, MT566
Corporate actions & income payments experience in EMEA and US markets
Experience in Tax Operations/ Tax Reclaims and/or Tax Technology organizations
Knowledge about the Double Tax Treaty Agreements, International Taxation, Custody Operations, Relief at source and reclaim
Experience in Tax Operations (Direct/Indirect Tax, Withholding TAX, Goods and Services Tax, Trading Tax etc.)
Good understanding of Investments and capital market products as well as trade execution and settlement processes
Strong multi-tasking, organizational and time management skills
Ability to take initiative, self-motivate and consistently demonstrate a results-driven mindset

Job Responsibility

Ensure compliance with local tax regulations, including the preparation of account reconciliations for revenues and VAT/GST tax accounts
Prepare non-US tax reports covering multiple jurisdictions and products
Expertise in Tax Reclaim services, including Quick Refund and Relief at Source processes
Manage critical tax-related issues & remediation activities impacting clients and business stakeholders
Provide first-level support for inquiries from client advisors regarding the Tax Reclaim Service
Support the global implementation of Tax projects while contributing to strategic tax programs and technical implementations
Analyze tax transaction withholding processes from front to back and implement operational changes
Streamline process inconsistencies, mitigate risks, and maintain comprehensive process documentation
Ensure timely escalation of issues, track their resolution, and participate in governance forums
Collaborate closely with Business and Technology partners to identify gaps and drive process improvements

What we offer

Private Medical Care Program
Life Insurance Program
Pension Plan contribution (PPE Program)
Employee Assistance Program
Paid Parental Leave Program (maternity and paternity leave)
Sport Card
Holidays Allowance
Sport and team recreation activities
Special offers and discounts for employees
Access to an array of learning and development resources

Fulltime

Market Operations Risk & Control Analyst

The goal of the Markets Operations Risk and Control function is to provide indep...

Location

United Kingdom , Belfast

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Basic understanding of operational risk management principles and internal control framework
Awareness of trade lifecycle processes and core financial products (e.g. equities, fixed income, FX or derivatives)
Proficiency in Microsoft excel, with experience in data analysis and reporting
Clear and concise written and verbal communication skills with ability to produce high-quality documentation and presentations (e.g. PowerPoint)
Proactive, curious mindset with a willingness to learn and challenge status quo
Strong organizational skills with the ability to prioritize multiple deliverables in a fast paced environment
Bachelor's/University degree

Job Responsibility

Support the execution and ongoing maintenance of the Manager Control Assessment (MCA), ensuring control effectiveness is accurately reflected
Assist with incident management, including logging, tracking, root cause analysis, and ensuring timely closure of remediation actions
Contribute to control testing and control assurance activities, identifying potential weaknesses or process gaps
Produce and maintain risk and control metrics and management information (MI) material for senior stakeholders
Support preparation of materials for various governance meetings
Collaborate with 2nd and 3rd Line of Defense (LOD) teams to support continuous improvement of the control environment

Fulltime

Senior Sales Operations Analyst

As a Senior Sales Operations Analyst, you will play a pivotal role in optimizing...

Location

United States

Salary:

Not provided

Follett Software

Expiration Date

Until further notice

Requirements

5+ years of experience in data analytics or sales operations, preferably within a SaaS or EdTech environment
Bachelor’s degree in Business, Analytics, Computer Science, or a related field
Experience with visualization tools such as Tableau, Power BI, or Salesforce Analytics Cloud
Deep expertise in SQL for advanced querying and analysis
Strong working knowledge of Salesforce CRM, including custom reporting and dashboard creation
Background in supporting territory design, quota setting, or sales compensation programs
Familiarity with Oracle ERP systems and cross-system data reconciliation
Demonstrated ability to present technical findings clearly to non-technical stakeholders
Excellent written and verbal communication skills
Ability to work independently, manage multiple priorities, and collaborate effectively in a cross-functional environment

Job Responsibility

Design, develop, and maintain performance dashboards and operational reports for Sales and Executive Leadership using Salesforce, Excel, and BI tools
Deliver regular reporting on bookings, pipeline health, lead progression, win/loss metrics, and sales activity KPIs
Collaborate closely with sales leaders to define metrics that align with Follett’s go-to-market strategy
Own the creation and refinement of predictive models that improve sales forecasting accuracy
Provide actionable insights through historical trend analysis, cohort modeling, and segmentation
Highlight performance drivers and risks using data from Salesforce, Oracle, and other internal sources
Conduct annual territory alignment and optimization analysis based on historical data, opportunity volume, and sales capacity
Prepare and validate commission data and reports based on sales transactions, attainment thresholds, and quota structures
Partner with Finance and HR teams to support accurate and timely incentive compensation processing
Write complex SQL queries to extract, transform, and analyze large datasets from Salesforce, Oracle, and internal databases

HR Business Risk and Control Senior Analyst

The role is part of Citi’s HR International Controls team, handling risk managem...

Location

United Kingdom , Belfast

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in a related field or equivalent work experience, education, and/or training preferred
Experience in Human Resources, Internal Audit, Compliance and/or Risk Management
Strong relationship building and relationship management skills for interfacing with all levels of internal and external audit and senior management
Excellent project management and organizational skills
Consistently demonstrates clear and concise written and verbal communication skills
Proficient in Microsoft Office, including MS Excel, PowerPoint, Word, etc
Self-motivated and detail oriented

Job Responsibility

Assist in contributing to the quality, completeness, and accuracy of the implementation of the Control Framework
Provide support in identifying issue root causes and recommending corrective actions
Support implementation of HR Issue Management Procedure, including monitoring of control breaches and dissemination of learnings
Influence decisions on the effective design and management of controls to mitigate risks
Work with the team to identify, assess, escalate, and manage risk exposures
Provide support for identifying and responding to Operational and Compliance Risk events
Perform analysis to support risk and control assessments and coordination for programs
Support implementation of standards and procedures conforming to enterprise requirements
Appropriately assess risk and escalate issues with transparency

What we offer

Generous holiday allowance starting at 27 days plus bank holidays with increases based on tenure
Discretionary annual performance-related bonus
Private medical insurance packages
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to learning and development resources

Fulltime

Risk and Control Senior Analyst

The Risk and Control Senior Analyst role involves executing control and governan...

Location

United Kingdom , Belfast

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Proven work experience in financial services
experience in risk management / risk and controls, compliance or audit
experience in project work, process re-design and change management
excellent relationship-building, problem solving and communications skills (written / verbal)
results/task orientated with excellent attention to detail, an analytical mindset and follow through to deliver results
ability to manage and prioritize effectively and resolve conflicting priorities
high level of computer literacy, specifically Excel and PowerPoint
ability to analyze data sets in Excel, summarize and communicate results
excellent academic background educated to a minimum of degree level or sufficient industry experience

Job Responsibility

Support the In-Business Risk teams to maintain and enhance the control environment and the continuous development of the RCSA content
execute the RCSA’s Continuous Risk Management Program by reviewing the impact of operational loss events and issues on inherent risk, controls and residual risk
prepare PowerPoints and metrics for governance meetings
support other ad-hoc initiatives where required

What we offer

Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
a discretional annual performance related bonus
private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
special discounts for employees, family, and friends
access to an array of learning and development resources

Fulltime

Senior Intake Analyst Consumer Credit Risk

The Senior Intake Analyst (AVP) – Consumer Credit Risk will own the change manag...

Location

India , Mumbai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business, Finance, Risk Management, or a related field
Advanced degrees and certifications in project management or risk management are a plus
8-12 years of experience in credit risk, change management, or project management roles
Experience managing control breaks and BAU activities within a highly regulated financial services environment
Strong project management skills
Deep understanding of credit risk management, risk control frameworks, and regulatory requirements related to credit risk
Strong collaboration and stakeholder management skills
Strong analytical skills
Experience leading process improvement initiatives using methodologies such as Lean or Six Sigma.

Job Responsibility

Lead the end-to-end change management process for credit risk initiatives, including new product introductions, regulatory updates, credit policy changes, and system enhancements
Oversee the successful implementation of changes, ensuring adherence to timelines, budget, and quality standards while minimizing operational disruption
Identify and manage control breaks within credit risk processes, ensuring timely remediation to mitigate operational and compliance risks
Collaborate with risk control and audit teams to implement solutions that strengthen internal controls
Manage BAU activities related to credit risk, ensuring that ongoing processes, including risk assessments, reporting, and compliance checks, are executed effectively
Partner with technology, operations, risk, and compliance teams to ensure the successful delivery of credit risk changes and projects
Serve as a liaison between senior management and working teams, ensuring that change initiatives are well-communicated and aligned with organizational strategy
Use data and analytics to evaluate the impact of changes on the organization’s risk profile
Lead efforts to continuously improve the change management and intake processes.

What we offer

Global benefits
Support for well-being, growth, and work-life balance.

Fulltime

Senior Custody Operations Analyst

Custody Transaction Processing Department is at the forefront of Citi's Custody ...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Minimum 2 years of relevant professional experience in Custody / Transaction Processing / Banking / Trade / Central Deposition / Securities Services / Securities Processing
SWIFT system knowledge
daily communication in English
ability to learn new and often complex things quickly
strong creativity, innovation, problem solving skills
willingness to develop and learn fast

Job Responsibility

Securities transaction processing in accordance with prevailing market and client deadlines
creating and monitoring trade settlement at Central Security Depositories
perform trade verifications to ensure accuracy of booking requests
ensuring STP (Straight Through Processing) settlement
aligning with Risk and Controls procedures for daily activities
coordinate transaction processing issues to the appropriate department and collaborate on a solution
migration of the processes from abroad – business travels may occur but not frequently
reporting – preparing various reports (ad hoc as well as regular reports) for several stakeholders

What we offer

Private Medical Care Program, Life Insurance Program, Employee Assistance Program
Pension Plan contribution (PPE Program)
Sport Card
Holidays Allowance
Working in hybrid model (3 days in office/ 2 days remotely)
Access to an array of learning and development resources
A discretional annual performance related bonus
A chance to make a difference with various affinity networks and charity initiatives

Fulltime

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Operational Risk Senior Analyst

Job Description

Job Responsibility

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