Operational Risk Officer, Citi

Citi

Location:
United Kingdom, Belfast

Category:
Finance

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Operational Risk Officer role focuses on guiding and influencing business strategies related to risk mitigation. The position requires collaboration with senior stakeholders, strong analytical skills, and a subject matter expertise in operational risk processes.

Job Responsibility:

Establishes and oversees the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks
Independently assess’ risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices
Governance and oversight may include (not limited to) technology operational risk, risk for example
Serves as a subject matter expert for Issues Management (KPI/KRI/Corrective Action Plans)
Resolves transactional level escalations coming from the vendor or internal partners
Analyses a multitude of scorecards/performance management tools in an attempt to mitigate exposure (risk/financial/regulatory)
Monitors goals are met through performance, risk and relationship oversight of our extended supply chain
Collaborates to resolve any issues which fall within the terms of the contract
Develops and maintains relationships across the business users and Lines of Defence to better understand and deliver customer requirements by responding to changes in the internal and external business environment
Has the ability to operate with a limited level of direct supervision
Can exercise independence of judgement and autonomy
Acts as SME to senior stakeholders and/or other team members
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements:

Previous experience of Operational Risk policies, technology and tools
Experience navigating and networking across an enterprise utilizing internal and external resources
Third Party Oversight/Vendor Oversight experience preferred
Business writing experience preferred
In depth knowledge of Mortgage Servicing Operational processes and technology platforms supporting the Operations
Analytical Thinking
Controls Design
Policy procedure and regulation
Risk Control and Monitoring
Risk Identification and Assessment

Nice to have:

Third Party Oversight/Vendor Oversight experience
Business writing experience

What we offer:

Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Additional Information:

Job Posted:
August 07, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Operational Risk Officer